Program Manager
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Key skills for this role
About the Role
Capgemini seeks a Program Manager to lead and oversee multiple digital transformation programs, ensuring successful delivery of strategic initiatives. You will manage cross-functional teams, stakeholder engagement, and drive value through cloud, data, AI, and agile transformation.
Key Skills for This Role
Responsibilities
- Lead end to end delivery of large scale digital programs across multiple workstreams
- Ensure alignment of program objectives with client business goals and digital strategy
- Drive program governance, planning, execution, monitoring, and closure
- Manage interdependencies across projects within the program
- Act as primary interface for senior stakeholders
- Manage program budgets, forecasts, revenue tracking, and profitability
- Identify opportunities for upsell/cross sell within the digital portfolio
- Establish robust governance frameworks and reporting structures
- Identify, track, and mitigate risks and issues proactively
- Lead cross functional and distributed teams
- Drive adoption of modern digital technologies: Cloud, Data & Analytics, AI/ML, Customer Experience platforms, Agile/DevOps
- Drive process excellence using Agile, SAFe, or hybrid models
Requirements
- Proven experience in program management and delivery of large scale digital programs
- Strong financial management and forecasting skills
- Experience with digital technologies: cloud, data, AI/ML, customer experience platforms
- Excellent executive communication and stakeholder management skills
- Ability to lead cross functional and distributed teams
- Knowledge of Agile, SAFe, or hybrid delivery models
Full Job Posting
Job Description
- The Program Manager will lead and oversee multiple digital transformation programs across clients, ensuring successful delivery of strategic initiatives aligned with business objectives.
- This role requires strong leadership in managing cross functional teams, stakeholder engagement, and delivering value through digital solutions (e.g., cloud, data, AI, customer experience platforms, and agile transformation).
Key Responsibilities
- Program Leadership & Delivery: Lead end to end delivery of large scale digital programs across multiple workstreams.
- Ensure alignment of program objectives with client business goals and digital strategy.
- Drive program governance, planning, execution, monitoring, and closure.
- Manage interdependencies across projects within the program.
- Stakeholder Management: Act as the primary interface for senior stakeholders.
- Provide regular updates on program health, risks, and financials.
- Build trusted relationships and drive strategic conversations with clients.
- Financial & Commercial Management: Manage program budgets, forecasts, revenue tracking, and profitability.
- Ensure adherence to contract terms, SOWs, and commercial commitments.
- Identify opportunities for upsell/cross sell within the digital portfolio.
- Risk & Governance: Establish robust governance frameworks and reporting structures.
- Identify, track, and mitigate risks and issues proactively.
Key Skills
- Functional Skills: Program & portfolio management, Financial management & forecasting, Risk & issue management, Digital strategy & transformation
- Leadership Skills: Executive communication, Strategic thinking, Negotiation & conflict resolution, Team building and mentoring
- Technical Awareness: Cloud platforms (Azure preferred), Data, AI/ML, integration architectures, DevOps and Agile frameworks
KPIs / Success Metrics
- Program delivery (scope, schedule, cost, quality)
- Customer satisfaction (CSAT/NPS)
- Revenue growth and margin improvement
- Risk mitigation effectiveness
- Team engagement and retention
Typical Reporting Structure
- Reports to: Delivery/Practice Head (Digital)
- Manages: Project Managers, Delivery Leads, Cross functional team
Compensation
- The base compensation range for this role in the posted location is 124543 177624
- Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws.
Benefits
- Paid time off based on employee grade (A F): Vacation 12 25 days, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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