Program Manager

• Report on status of program implementations to client’s executive & management sponsors
• Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
• Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.

• Work closely with the supporting finance team, actively manage program financials/budget planning, reporting and forecasting in order to enable delivery within plan and manage change within the program.
• Incorporates sustainable design practices, where practical, into program delivery, in accordance with BGIS processes.
• Analyzes resourcing, program status, overall financial status and key performance indicators for client reporting & continuous improvement of delivery.
• Ensures proper and timely program and administrative-related reporting and systems inputs.
• Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.
• Provides reporting required to support BGIS and Client needs with respect to program execution.
• Performs other duties, as assigned.

• Community college diploma or equivalent training (e.g. RPA, CET).
• Minimum of 5-10 years of relevant work experience.
• Experience with all aspects of Corporate and Retail Financial Institution Real Estate activity, encompassing effective vendor interaction, design, construction projects, facilities management and general knowledge of real estate business.
• Knowledge of the practices, procedures and principles of program management, enough to analyze detailed concepts, and apply as appropriate.
• Well-developed influencing skills necessary to resolve differences of opinion or approach perspectives.
• Well-developed written and verbal communication skills.
• Ability to gauge program success beyond the triple constraints (budget, quality, schedule), and ability to manage expectations at all levels within client organization.
• Demonstrated ability to work with competing demands, by effectively managing priorities.
• Developed management/leadership skills enough to lead/motivate and develop others in a matrix management environment.
• Excellent interpersonal skills to manage relations at various levels throughout the organization.
• Strong business planning, budgeting and management reporting skills.
• Knowledge of financial analysis, accounting, business case preparation.
• Conscientious self-starter with the ability to work on a team or independently.
• Strong computer skills relating to use of MS Excel as well as Outlook, Word and other relevant software like MS Project.
• Awareness of leasing strategies and priorities.
• Strong organizational, documentation and reporting skills.
• Process & metrics interpretation, development & analysis skills.
• Strong project management skills.
• Construction management experience, depending on the assignment.
• Estimating/forecasting skills.

• PMP designation in an asset.
• Program Management Professional Accreditation is an asset.
• LEED accreditation or progress towards accreditation.
• Valid driver’s license.

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum.

The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this role.

#LI-HG

#LI-Hybrid