Program Manager II

• Minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Strong understanding of E911 and Next Generation 911 (NG911) technologies and services.
• Knowledge of ESINets , SIP-based communications, call routing, emergency call delivery, and related telecommunications infrastructure.
• Familiarity with NENA standards, FCC regulations, and public safety industry best practices.
• Understanding of carrier, CLEC, ILEC, wireless, VoIP, call flows and emergency services environments.
• Ability to interpret technical documentation and communicate technical concepts to non-technical stakeholders.
• Excellent communication and stakeholder management skills, able to work with technical and non-technical teams
• Experience with program management tools (MS Project, Click Up or similar)
• Ability to manage competing priorities and lead through influence in a fast-paced environment

This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive.

Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role.

At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey.

If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ .

No matter who you are, we hope you find an exciting path forward - hopefully with us!

• STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+ program.

The annual starting salary for this position is between $75,200 - $100,000.

Factors which may affect starting pay within this range may include geography/ market , skills, education, experience, and other qualifications.

This role will be accepting applications until September 22, 2026 at a minimum.

Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.