Program Delivery Manager
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Key skills for this role
About the Role
TCS seeks a Senior Project Delivery Manager to lead end-to-end delivery of large-scale enterprise transformation programs for government and public sector entities in the UAE. The role requires 15+ years of experience, fluent Arabic and English, and proven track record with multi-million USD programs.
Key Skills for This Role
Responsibilities
- Own full lifecycle delivery of enterprise transformation programs (initiation → closure), ensuring scope, cost, schedule, and quality objectives are met
- Establish and enforce delivery governance, stage gates, and executive steering mechanisms aligned to government standards
- Drive program level planning, dependency management, and integrated master schedules across multiple projects and workstreams
- Act as the primary delivery interface with senior government stakeholders, including Directors, Undersecretaries, and Program Sponsors
- Communicate confidently in Arabic and English in executive forums, steering committees, and formal government reviews
- Lead large programs covering ERP, Digital Government Platforms, Shared Services & Operating Model Transformation
- Establish risk, issue, and dependency management frameworks suitable for high scrutiny government environments
- Manage large program budgets and complex contracts (fixed price, T&M, outcome based)
- Lead and mentor large, multi disciplinary delivery teams
Requirements
- 15+ years of experience in large scale project / program delivery, with significant public or government sector exposure
- Proven track record delivering enterprise transformation programs valued at multi million USD scale
- Fluent Arabic and English (spoken and written) – mandatory for government stakeholder engagement
- Strong experience working with senior government officials and executive committees
- Bachelor's degree in Engineering, Computer Science, Information Systems, or related field
- Experience with ERP implementations (Oracle Fusion, SAP S/4HANA, or equivalent) preferred
- Experience in GCC / Middle East public sector environments preferred
- Program management certifications (PMP, PGMP, MSP or equivalent) preferred
Full Job Posting
Role Summary
- The Senior Project Delivery Manager will be accountable for end‑to‑end delivery of large scale enterprise transformation programs across government and public sector entities. This role is responsible for program governance, delivery excellence, stakeholder management, and benefits realization for c
Key Responsibilities
- Own full lifecycle delivery of enterprise transformation programs (initiation → closure), ensuring scope, cost, schedule, and quality objectives are met.
- Establish and enforce delivery governance, stage gates, and executive steering mechanisms aligned to government standards.
- Drive program level planning, dependency management, and integrated master schedules across multiple projects and workstreams.
- Act as the primary delivery interface with senior government stakeholders, including Directors, Undersecretaries, and Program Sponsors.
- Communicate confidently in Arabic and English in executive forums, steering committees, and formal government reviews.
- Navigate complex decision hierarchies, regulatory constraints, and public accountability requirements.
- Lead large programs covering ERP (e.g., Oracle Fusion / SAP S/4HANA), Digital Government Platforms, Shared Services & Operating Model Transformation.
- Ensure alignment between business transformation, process re‑engineering, and technology implementation.
- Control scope change rigorously in line with government contracting and approval norms.
- Establish risk, issue, and dependency management frameworks suitable for high‑scrutiny government environments.
- Ensure compliance with government PMO standards, audit requirements, cybersecurity, data residency, and regulatory policies.
- Provide transparent reporting on delivery health, benefits realization, and value realization.
Required Qualifications & Experience
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field
- Master’s degree or MBA is an advantage
- 15+ years of experience in large scale project / program delivery, with significant public or government sector exposure.
- Proven track record delivering enterprise transformation programs valued at multi‑million USD scale.
- Fluent Arabic and English (spoken and written) – mandatory for government stakeholder engagement.
- Strong experience working with senior government officials and executive committees.
- Experience with ERP implementations (Oracle Fusion, SAP S/4HANA, or equivalent) preferred.
- Experience in GCC / Middle East public sector environments preferred.
- Program management certifications (PMP, PGMP, MSP or equivalent) preferred.
Required Skills & Competencies
- Executive‑level stakeholder management
- Government program governance
- ERP transformation delivery
- Arabic and English fluency
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