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The Program Coordinator, Student Internship Program manages the day-to-day operations and student-facing logistics of the AU Ready Undergraduate Internship Pledge initiative. This role ensures smooth implementation of funding processes, student participation requirements, professionalism coursework coordination, and operational workflows. The Program Coordinator serves as a primary point of contact for students and campus partners and plays a critical role in tracking data, monitoring compliance, and supporting program growth.
The Program Coordinator resolves routine issues independently and escalates exceptions, policy questions, and higher-level decisions to the Associate Director.
Job Type:
The Program Coordinator, Student Internship Program manages the day-to-day operations and student-facing logistics of the AU Ready Undergraduate Internship Pledge initiative. This role ensures smooth implementation of funding processes, student participation requirements, professionalism coursework coordination, and operational workflows. The Program Coordinator serves as a primary point of contact for students and campus partners and plays a critical role in tracking data, monitoring compliance, and supporting program growth.
The Program Coordinator resolves routine issues independently and escalates exceptions, policy questions, and higher-level decisions to the Associate Director.
1.) Program Operations & Student Support
Coordinate day-to-day operations of the Internship Pledge Program, including student onboarding, eligibility verification, career course access, and funding workflows.
Support students through application, placement, funding, and completion processes and serve as the primary point of contact for student inquiries.
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Coordinate required professionalism coursework and foundational program activities.
2.) Administrative & Logistical Coordination
Manage scheduling, communications, deadlines, and documentation.
Process funding requests, reimbursements, stipends, and compliance documentation.
Coordinate with Financial Aid, payroll, and student accounts as needed.
Maintain detailed program documentation and standard operating procedures.
3.) Data Management & Assessment Support
Track student participation, funding distribution, outcomes, and program milestones.
Maintain databases, dashboards, and reports.
Support assessment, surveys, and program evaluation efforts.
4.) Communications & Outreach
Draft and manage student communications, marketing materials, web content, and FAQs.
Coordinate outreach campaigns to promote awareness and engagement.
Support presentations, workshops, and information sessions.
5.) Student & Graduate Assistant Supervision
Supervise graduate assistants and/or student employees supporting program operations.
Train and onboard student staff.
Assign tasks and provide feedback to support professional development.
Serving Customers.
Prioritizing and Organizing.
Acquiring and Analyzing Information.
Supporting Coworkers.
Full-time.
35 hours per week.
Hybrid 1 work modality (3 - 4 days on campus).
Bachelor's degree or equivalent.
1 - 3 years of relevant experience.
Bachelor's degree.
2 - 4 years of relevant experience.
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
For more information or assistance with the American University careers site, email theworkline@american.edu .
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Private research university located in Washington, D.C.
Visit company websiteJobs and hiring trendsUSD 30.22-32.97 hourly / hour
Full-time
Entry · 1+ years experience
Hybrid
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