Program Assistant III

Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III Role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance information. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing workqueues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Perform other related duties as assigned. Please note: Classifications Under Review.

Description: The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement.

Classification: Program Assistant III

Union: COV AUPE GSS

Unit and Program: HIM Registration

Primary Location: St. Joseph's General Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.55

Posting End Date: 10-SEP-2026

Employee Class: Regular Part Time

Date Available: 20-SEP-2026

Hours per Shift: 7.75

Length of Shift in weeks: 12