Product Specialist

Role overview

Work arrangement

• The position is part-time and fully remote in the United Arab Emirates.

Key responsibilities

• Develop and maintain strong knowledge of assigned products and services.
• Communicate product features, benefits, use cases, and value propositions clearly.
• Support sales and customer-facing teams with product information and guidance.
• Engage with customers to understand requirements, challenges, and feedback.
• Monitor product performance, customer adoption, and market developments.
• Conduct competitor and market research to identify opportunities and risks.
• Prepare product presentations, training materials, reports, and supporting documentation.
• Coordinate with product, sales, marketing, operations, and customer service teams.
• Identify opportunities to improve product positioning, customer experience, and adoption.
• Provide management with insights and recommendations based on customer and market feedback.

Requirements

• A Bachelor’s degree or equivalent qualification in Business, Marketing, Technology, or a related field is preferred.
• At least 3 years of experience in product management, product support, sales, marketing, or a related field is preferred.
• Strong understanding of product lifecycle, customer needs, and commercial positioning.
• Ability to explain complex product information in simple, engaging language.
• Strong analytical, presentation, communication, and problem-solving skills.
• Excellent customer relationship and stakeholder-management abilities.
• Proficiency with presentation tools, spreadsheets, CRM platforms, and standard business applications.
• Strong organization, adaptability, commercial awareness, initiative, and ability to manage multiple priorities.
• Ability to work independently with remote and international teams.

What the employer offers

• Flexible part-time hours within a fully remote working environment.
• Competitive compensation aligned with experience and responsibilities.
• Opportunities to develop specialized product and commercial expertise.
• Exposure to international customers, markets, and cross-functional initiatives.
• Professional development through product projects, market research, and team collaboration.
• A collaborative culture focused on customer insight, innovation, ownership, and continuous improvement.