(Product) Sales Manager - Ports Systems and Marine Traffic Control Systems
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Key skills for this role
About the Role
Wärtsilä is seeking a Product Sales Manager for Ports Systems and Marine Traffic Control Systems in Dubai. The role involves developing in-depth product knowledge, managing bids, providing technical support, and driving sales in the maritime industry.
Key Skills for This Role
Responsibilities
- Develop in depth knowledge of products, subject matter expertise
- Have and/or develop in depth knowledge of customers business (e.g., port operations systems and marine traffic control products)
- Manage bid process, responsible for bid reviews review of technical requirements
- Provide technical support/guidance for tender response
- Accurate and timely production of bid documentation, sales quotations and associated proposals
- Support in presenting and explaining products to customers (project / conference)
- Conducting market intelligence and providing market inputs for product development
- Project lifecycle account management
- Customize targeted sales material (e.g., PPT presentation for customer meetings per need/customer)
- Local partners’ management per each country
- Close cooperation with customer delivery, product R&D, Engineering, Procurement, Purchasing and advisory services
- Customer/Clients management and customer base expansion
Requirements
- BSc in Electronics, Telecommunication and/or Engineering from well reputed university (5 years engineering study)
- Sales, Product and/or Presales experience minimum 5 years in industrial security systems preferably Maritime
- Proven exposure to cross organizational functions: project management, logistics, procurement, engineering
- Presentation, communications, negotiation, selling and other soft skills
- Professional in Microsoft Office Package including Visio, CRM systems and other SAP systems (as user)
- Travelling for meetings whenever needed
- Delivery of all work outputs to strict deadlines
- MSc in management or equivalent experience of 8 years in product/sales in maritime ports systems (plus)
- Cross regional experience within Middle East Region and North Africa countries (plus)
- Proven experience in presales engineering of the product or sales of minimum 4 years (plus)
- Fluent in Arabic and English; other languages French, Russian or Turkish are a plus
Full Job Posting
Job Title and Context
- Job Title: (Product) Sales Manager – Ports Systems and Marine Traffic Control Systems.
- Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.
- You will be part of a global team that develops business strategies which drive growth and profitability, support sales performance, and leverage high level customer experience.
- This role focuses on Port product offerings including solutions and reports to the Head of MENA for Ports Systems Business Line.
- The position for this role is in Middle East, Dubai.
Job Must Requirements
- BSC in Electronics, Telecommunication and/or Engineering from well reputed university (5 years engineering study).
- Sales, Product and/or Presales experience minimum 5 years in industrial security systems preferably Maritime.
- Proven exposure experience to cross organizational functions: project management, logistics, procurement, engineering … etc.
- Presentation, communications, Negotiation, Selling and other Soft Skills.
- Professional in Microsoft Office Package including Visio, CRM systems and other SAP systems (as user).
- Travelling for meetings whenever needed.
- Delivery of all work outputs to strict deadlines.
Job Plus Requirements
- MSc in management or equivalent experience of 8 years in product/sales in maritime ports systems.
- Cross regional experience within Middle East Region and North Africa countries.
- Proven experience in presales engineering of the product or sales of minimum 4 years.
- Courses in Sales or Pre Sales.
- Fluent in Arabic and Fluent in English and Other languages, French, Russian or Turkish will be plus.
Your main responsibilities will be
- Develop in depth knowledge of products, subject matter expertise.
- Have and/or develop in depth knowledge of customers business (e.g., port operations Systems and Marine Traffic Control Products).
- Manage Bid Process, responsible for bid reviews review of technical requirements.
- Provide technical support/guidance for tender response.
- Accurate and timely production of bid documentation, sales quotations and associated proposals, timely and accurate submissions.
- Support in presenting and explaining products to customers (project / conference).
- Conducting market intelligence and providing market inputs for product development.
- Project lifecycle account management.
- Customize targeted sales material (e.g., PPT presentation for customer meetings per need/customer).
- Local partners’ management per each country.
- Close cooperation with customer delivery, product R&D, Engineering, Procurement, Purchasing and advisory services.
- Customer/Clients management and customer base expansion.
Key Performance Indicators (KPIs)
- Product order intake.
- Product sales commercial margin.
- Customer retention.
- Customer upselling.
- Percentage of customer satisfaction (based on annual customer survey).
You will shine in this role when you
- Have relevant education, preferably MSc or equivalent, work experience and proven track record in successfully driving sales in challenging markets.
- Have In depth knowledge of the marine industry and customer requirements.
- Have excellent knowledge of Wärtsilä Ports business line products and solutions.
- Have strong customer focus and capability of building long term relationships.
- Have strong drive for performance with positive attitude.
- Have good communication skills (customer and colleagues).
- Think strategically, and have ability to balance tactical and strategic issues.
- Have strong attention to detail and ability to take ownership of tasks.
- Encourage the exchange of ideas and collaboration across organizational boundaries.
- Are strong contributor towards developing a healthy team spirit and team dynamics.
Ideal Candidate Attributes
- Understand Wärtsilä Purpose and demonstrate Wärtsilä values.
- Understand the value of collaboration and benefits it brings.
- Have high integrity, listen with good intention, appreciate feedback and support people to grow.
- Achieve results with excellent planning and execution.
- Take accountability for own results.
- Work with high passion and drive.
- Have a can do attitude with a growth mindset to challenges.
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