Product Operations Engineer

• Bachelor’s degree in computer science, electrical or electronics engineering, Information Systems, Systems Engineering, or equivalent degree
• Experience administering complex systems/integrations such as Canvas LMS, SIS, Clever Integrations
• Strong technical aptitude required to learn new systems, processes, and backend reporting
• Experience developing open standards-based solutions: web services, web applications, and modern user interfaces
• Significant, demonstrable experience implementing features across the software development team and development environment
• Ability to be a self-starter and work in a fast-paced environment solving challenging problems in designing, writing, editing, modifying, and debugging code focused on automating manual tasks
• Exceptional oral and written communication skills
• Understanding of relational databases and proficiency with SQL
• Experience with message queue technology and design patterns
• 3+ years of experience with NodeJS
• 3+ years of experience with JavaScript
• Familiarity with services within Amazon Web Services, i.e. S3, Lambda, SNS, SQS, EC2, CloudFront, Redshift
• Experience with Amazon Web Services API
• Experience with Git version control
• Experience with Unix/Linux environment
• Experience with ticket tracking, resolutions to support end users.
• Ability to pass federal and state criminal background checks (FBI/BCI)

• Ability to think independently and contribute to the overall effort without much direction
• Ability to work well within a team environment
• Ability to work well under pressure
• Experience administering training platforms
• Experience with NoSQL document databases, e.g. MongoDB
• Desired experience with AWS CDK

Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

The annual starting salary for this position is between $95,000 – $105,000 annually.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually.

Paid Time Off: Paid Time Off to cover sick, vacation, and personal absences.

We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels.

Our goal is to provide you with maximum choice in finding a plan that meets you and your family’s needs.

Employees can choose from co-pay or High Deductible Health Plans.

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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