Product Manager
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Key skills for this role
Role Overview
Lead the Shipper Experience across Madar’s digital logistics platform.
Own the end-to-end shipper journey from shipment creation and carrier matching through tracking, documentation, and payment.
Work across product, technology, operations, and commercial teams to improve adoption, retention, and revenue.
Key Skills for This Role
Full Job Posting
Role Overview
Lead the Shipper Experience across Madar’s digital logistics platform.
Own the end-to-end shipper journey from shipment creation and carrier matching through tracking, documentation, and payment.
Work across product, technology, operations, and commercial teams to improve adoption, retention, and revenue.
Product Strategy and Discovery
- Own product vision, strategy, and roadmap aligned with Madar’s strategic and commercial objectives.
- Lead shipper interviews, market and competitor analysis, problem validation, and hypothesis testing.
- Translate booking, pricing, and tracking challenges into problem statements, success metrics, and product direction.
- Develop business cases and assess impact, risks, and trade-offs for prioritization.
Analytics and Collaboration
- Analyze shipper behavior, funnel performance, and operational data to identify activation, engagement, and retention opportunities.
- Collaborate with Product, Commercial, Business Development, Operations, Finance, and Technology stakeholders.
- Incorporate enterprise and mid-market shipper insights into the product roadmap.
- Communicate progress, risks, dependencies, and trade-offs clearly to stakeholders.
- Support onboarding of new shipper accounts by aligning product capabilities.
Qualifications and Experience
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- A Master’s degree is a plus.
- Three to four years of Product Management experience.
- Experience in logistics, supply chain technology, digital marketplaces, SaaS, or e-commerce is preferred.
- Experience owning products or initiatives end-to-end, including discovery and engineering execution.
- Experience in high-ambiguity environments, new ventures, 0-to-1 products, or complex growth initiatives.
Skills and Language
- Strong use of data, user research, and experimentation to inform product decisions.
- Strong problem-framing, decision-making, communication, and influence skills.
- Understanding of Agile product development, product discovery, analytics tools, KPIs, and metrics-driven roadmaps.
- Fluency in English is required; Arabic is a strong plus.
About Madar
Madar is a Saudi digital logistics platform owned by Elm that connects shippers, carriers, and logistics partners.
The platform supports shipment execution, financial integration, visibility, automation, and real-time tracking.
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