Product Enablement Training Manager

Design, build, and maintain comprehensive training curriculums for internal fleet technicians (maintenance, troubleshooting, service) and customer operators (safe, efficient daily operation)

Partner closely with Engineering and Product to turn release notes, new features, and technical manuals into engaging, actionable field training

Travel up to 40% to customer sites and fleet locations to deliver hands-on training, gather field feedback, and evaluate curriculum effectiveness

Build scalable, repeatable training frameworks, certification programs, and refresher courses that grow alongside our fleet

Track and measure training outcomes, using data on feature adoption, certification completions, and support ticket trends to continuously optimize programs

Serve as the voice of the field back to Product and Engineering, highlighting friction points in tooling, documentation, or user experience

Maintain, version, and continuously update all training materials as our hardware and software rapidly evolve

Experienced: 4+ years in technical training, curriculum design, or customer enablement—ideally within robotics, industrial equipment, or manufacturing environments

Program Builder: Proven ability to design and roll out technical training programs from scratch rather than just delivering pre-existing content

Technical Translator: Skilled at converting complex engineering documentation into intuitive, practical learning for diverse technical and non-technical audiences

Dynamic Facilitator: Exceptionally strong in-person instruction skills, equally comfortable on a busy shop floor or in a classroom setting

Field-Ready: Willing and able to travel 30%–40% to customer sites and fleet locations

Self-Directed: Comfortable acting as the single owner of the training function, setting priorities, and driving cross-functional projects independently

Bonus Points: Familiarity with LMS platforms, welding or manufacturing domain knowledge, or experience supporting both internal tech teams and external customers