Process Mining Consultant

• Partner with process owners and SMEs to scope use cases, define KPIs, and co create current-state process maps.
• Interpret exception patterns, rework loops, and conformance gaps. Turn findings into clear visuals and actionable business narratives.
• Facilitate cross-functional workshops to share findings and build pipeline of improvement opportunities.

• Quantify cycle-time, Order Touches, Lead Time, waiting-time, rework impact, and correlate findings to business KPIs (DSO, OTIF, cycle time etc.).
• Classify activities as value-add, non-value-add, or required non-value-add. Build an automation roadmap for D&T prioritization.
• Build insights dashboards for process owners and sponsors presentations. Participate in monthly readouts and create action tracker as per discussion and deliver outcomes as required.
• Validate process-mining outputs for accuracy and completeness. Identify data or coverage gaps for D&T to resolve.
• Translate D&T’s technical data work into practical business insights grounded in reliable source data.
• Understand how source systems feed the process-mining tool. Use this knowledge to challenge findings and ask informed questions.

• Help internal teams on how to read and apply process mining insights.
• Contribute to the process-mining playbook and methodology.

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or related fields.
• 10+ years of professional experience, including 2-3 years in process mining or business analysis using Signavio.
• Hands-on experience with Signavio, or another process-mining tool from user side.
• Experience working across markets, systems, geographies, and time zones in a large, matrixed organization.

• Ability to turn process-mining, analytics, or BI outputs into actionable business insights.
• Strong knowledge of process mapping, variant analysis, conformance checking, and KPI design, in partnership with D&T.
• Strong working knowledge of P2P, R2R, and O2C processes.
• Ability to apply process-mining techniques to identify rework, cycle-time issues, exceptions, and control gaps.
• Working knowledge of data flows, dashboards, analytics platforms, source-system integration, and process-level data models.

• Ability to work effectively with technical and business stakeholders.
• Strong communication, stakeholder-management, problem-solving, and collaboration skills

• Certification in a recognized process mining platform (preferably in Signavio or Celonis Data Analyst)
• Background in a large, complex enterprise environment with exposure to core business processes such as Supply Chain Operations, HR, or Finance.
• Exposure to change management, process improvement, or product delivery practices

Applicants must meet minimum age qualifications in the country in which the job is located.