D&T Analyst II – Portfolio Operations

• High data quality and process compliance across Planview records
• Effective License management, faster issue resolution and smoother release adoption
• Improved user adoption and smoother cross-tool workflow execution
• Measurable improvements in platform governance and operational efficiency

• Bachelor’s degree in information technology, Business, Finance, Engineering, or a related field.
• 5+ years of experience supporting planning operations, portfolio management, project delivery, or similar business systems.
• Experience with Planview, PPM tools, or similar platforms used for planning, resource, financial, and delivery management.
• Experience maintaining high-quality portfolio or operational data across structured processes and governance standards.
• Experience providing end-user support, issue triage, and escalation coordination for system or process-related problems.
• Working knowledge of reporting, dashboards, process documentation, and continuous improvement in a business operations environment.

• Experience supporting operations, including intake management, issue resolution, governance coordination, and release readiness.
• Planview certification, ITIL/service management exposure, or global stakeholder experience
• Experience with user setup, license management, roles, groups, and selected system administration activities within defined guardrails.
• Experience managing integration issues and manual data updates for org hierarchies, resources, cost centres, and related structures.
• Experience supporting SIT, UAT, hypercare, training, and change management for platform enhancements or releases.
• Experience monitoring platform adoption, identifying process gaps, and recommending improvements that simplify user experience and increase compliance.

Applicants must meet minimum age qualifications in the country in which the job is located.