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Process Improvement & Re-engineering Consultant

National Australia Bank

Gurugram, IND

Full-time

Senior · 15+ years experience

Onsite

Discovered 1 weeks ago

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It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

WHAT YOU WILL BRING

Produce high‑quality process documentation and process maps, accurately capturing current and future state processes to support standardisation, simplification, and informed decision‑making

Support effective project delivery by maintaining plans, tracking milestones, risks, and dependencies, and providing timely, accurate status reporting across workstreams

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Process Improvement & Re-engineering Consultant

Job Fit Check

Key Skills for This Role

Full Job Posting

Location

WHAT YOU WILL BRING

Produce high‑quality process documentation and process maps, accurately capturing current and future state processes to support standardisation, simplification, and informed decision‑making

Support effective project delivery by maintaining plans, tracking milestones, risks, and dependencies, and providing timely, accurate status reporting across workstreams

Apply for this job in 1 click

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Enable change delivery by contributing to the development of change and communication artefacts that support stakeholder understanding and adoption of new ways of working

Collaborate effectively with stakeholders across business, operations, and enablement teams to gather inputs, validate outputs, and ensure alignment to delivery objectives

What we are looking for:

15+ Experience with strong analytical and critical thinking skills to drive enterprise-level change programs that align with organizational goals, focusing on efficiency, scalability and value creation.

Establish clear governance structures, monitor risks, and ensure effective change management and adoption across impacted teams.

Excellent written and verbal communication skills with the ability to create high-quality documentation and presentations

Working Knowledge of Lean Six Sigma, Agile, Scrum Delivery approached and change management frameworks

Capability in digital, automation, and AI concepts, with the ability to support their application to process re-engineering

Supporting complex change initiatives across operational environments and build strong relationships by working collaboratively & influence stakeholders.

Adapt to a changing environment, present challenges with alternative solutions. Growth Mindset, comfortable with ambiguity and experimentation.​​

Experience in Advanced Analysis & Problem Solving with demonstrable measurement technique

A diverse and inclusive workplace works better for everyone

More focus on you

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About National Australia Bank

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Adapt to a changing environment, present challenges with alternative solutions. Growth Mindset, comfortable with ambiguity and experimentation.