indeed
PRO Typist
EK
Al Karama, UAE
Full Time
Entry
Onsite
AED 2,000/month / month
2 weeks ago
Document PreparationGovernment LiaisonKnowledge of UAE Government ProceduresMicrosoft Office SuiteCommunication SkillsOrganizational Skills
Free
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Document PreparationGovernment LiaisonKnowledge of UAE Government Procedures
About the Role
EK is seeking a PRO Typist with at least 1 year of experience in Dubai/UAE to handle government transactions including company formation, visa applications, and trade license renewals.
Key Skills for This Role
Document PreparationGovernment LiaisonKnowledge of UAE Government ProceduresMicrosoft Office SuiteCommunication SkillsOrganizational Skills
Responsibilities
- Provide expert advice and guidance to clients on required documents, processes, and legalities for various government transactions
- Assist clients in accurately preparing, reviewing, and organizing all necessary documentation
- Act as a primary point of contact and representative for clients with various government departments
- Manage the end to end document clearing process including submission, follow up, and collection
- Proactively identify and resolve any issues or discrepancies during the document clearing process
- Stay updated on the latest government policies, regulations, and procedural changes
- Maintain accurate and confidential records of all client interactions and document submissions
- Clearly communicate government fees, service charges, and estimated timelines to clients
- Provide exceptional customer service and build strong relationships with clients
Requirements
- Proven experience (minimum 1 year) as a Document Clearing Consultant, PRO, or similar role in Dubai/UAE
- In depth knowledge of UAE government departments and procedures (DED, DNRD, Tasheel, Amer, MOHRE)
- Strong understanding of company formation, visa application, labor card, and trade license renewal processes
- Excellent communication skills in English; Arabic is highly advantageous
- Exceptional organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Valid UAE Driving License preferred
- Bachelor's degree or equivalent preferred
Full Job Posting
Responsibilities
- Client Consultation: Provide expert advice and guidance to clients on required documents, processes, and legalities for various government transactions (e.g., company formation, visa applications, trade license renewals, PRO services, attestation, notarization).
- Document Preparation & Review: Assist clients in accurately preparing, reviewing, and organizing all necessary documentation to ensure compliance with local regulations and specific authority requirements.
- Government Liaison: Act as a primary point of contact and representative for clients with various government departments, ministries, and free zones in Dubai (e.g., DED, DNRD, Tasheel, Amer, MOHRE, Dubai Courts, Embassies, Consulates).
- Process Management: Manage the end to end document clearing process, including submission, follow up, and collection of processed documents.
- Problem Resolution: Proactively identify and resolve any issues or discrepancies that may arise during the document clearing process, liaising with relevant authorities to expedite resolutions.
- Regulatory Compliance: Stay updated on the latest government policies, regulations, and procedural changes related to business registration, immigration, labor laws, and other relevant areas in the UAE.
- Record Keeping: Maintain accurate and confidential records of all client interactions, document submissions, and processing statuses.
- Fee Management: Clearly communicate government fees, service charges, and estimated timelines to clients.
- Customer Service: Provide exceptional customer service, building strong relationships with clients through clear communication and reliable support.
Requirements
- Proven experience (minimum 1 year) as a Document Clearing Consultant, PRO, or in a similar role in Dubai/UAE.
- In depth knowledge of UAE government departments, procedures, and documentation requirements, particularly for DED, DNRD, Tasheel, Amer, MOHRE.
- Strong understanding of company formation, visa application, labor card, and trade license renewal processes.
- Excellent communication skills, both written and verbal, in English. Proficiency in Arabic is highly advantageous.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple cases simultaneously and prioritize tasks effectively.
- Proactive problem solver with strong negotiation and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Valid UAE Driving License is preferred.
- Bachelor's degree or equivalent preferred.
Compensation
- Pay: AED 2,000.00 per month
Schedule
- Job Types: Full time, Permanent
Work Location
- Work Location: In person
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