Printer Technician

Other Duties

• Performs other duties as assigned.

Required Skills

• Prior hands-on experience with HP printer repair, maintenance, and configuration.
• Ability to analyze and resolve technical issues related to computer systems, hardware, and peripherals.
• In-depth knowledge of Netware, Wireless, USB, and Windows operating system environments.
• Familiarity with Point of Sales (POS) systems or other console or utility stations used to manage, operate, or service covered devices.
• Ability to resolve problems with desktops, laptops, and printers at the component level.
• Excellent troubleshooting, problem-solving, and analytical skills.
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical users.
• Ability to set appointments and manage multiple service calls in a fast-paced field environment.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Skills

• Experience with digital printers and associated pre- and post-processing equipment preferred.

Education and Experience

Certification(s), Licenses

Additional Requirements

• Candidates must live in the vicinity of Ft. Polk Louisiana. A suitable individual will reside within 25 miles of the base. Nearby cities and towns include Alexandria, Leesville, Rosepine, Oakdale, DeRidder, Burkville, Merryville, Longville, and Anacoco.
• Candidates must have a valid Louisiana driver’s license and must be able to furnish their own transportation.
• Ability to work primarily at Bayne Jones Army Community Hospital with frequent travel between work centers scattered throughout Fort Polk.
• Must possess (or be able to obtain) a DoD CAC, must complete DoD Cyber Awareness training, sign a site AUP, complete HIPAA training, and be able to obtain a favorable clearance report. All offers are contingent upon meeting these criteria.
• Physical Demands
• Sitting: The Printer Technician may spend portions of the day seated when completing documentation, communicating with customers, or performing desk-based diagnostics
• Standing: Significant standing and kneeling are required when servicing printers on-site, including reaching into equipment, loading paper rolls, and replacing components.
• Lifting: The role requires lifting and transporting printer hardware and parts weighing up to 50 lbs., and which may require the ability to handle equipment weighing up to 100 lbs. as part of a two-person team.
• Travel: The Printer Technician must have access to, and be able to operate, their own vehicle and will be required to travel regularly to customer sites and operational locations to perform on-site service and maintenance.
• Mobility: The role involves moving between different office locations and visiting client sites, which may require extended periods of walking, standing, or driving.
• V3Gate is an Equal Opportunity Employer.
• If you require accommodation to seek employment with V3Gate, please email hr@v3gate.com or call 1(855) 483-4283. Accommodations are provided on a case-by-case basis.