Principal - Solution Engineering(Dutch speaking)

About the Role

Role Profile

• Thought Leadership - Thinks about problems statements that other SEs are not thinking about and does deep thinking on these. This process may involve market trends research, experiential analysis, competitive learning, or consuming/analyzing analyst research.
• A strong voice for GTM teams when it comes to communicating with product teams. She/he has a keen eye for product gaps, bugs and enhancements and is able to communicate critical issues with product that get in the way of effective solutioning.
• Ability to convert her/his ideas into institutional intellectual property and knowledge by creating assets based on her/his thought leadership, domain expertise and knowledge of market trends.
• Lean into and lead large deal conversations including engage with various mid-market and enterprise customer at mid to senior levels.
• Mentor lead or senior solution engineers with technical strategies and approaches to solving customer problems.
• Nurture long-term partnership value by becoming a trusted advisor to customers.
• Ability to work as part of a team and work closely with your extended teams.
• Drive the technical win by evangelizing, enabling and engaging with customers.
• Participate in pre-sales efforts: technical sales presentations, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
• Scope and ensure the success of proof-of-concepts (POCs).
• Collaborate with partners to develop joint solutions.

Qualifications

• Minimum 10 years of relevant experience in a similar technical solution engineering preferably in ITIL/ITSM domain or in a SaaS or software product environments.
• Experience in a SaaS or technology product organization and experience with ITSM/ITIL Methodologies and cloud based infrastructure is key.
• Possess excellent senior customer stakeholder (incl. CxOs) and internal communication skills.
• Experience working on complex sales cycles in Mid-Market and Enterprise business segments.
• Excellent communication and listening skills, high-level presentation and demonstration skills, enthusiastic about helping and serving clients, strongly customer and solution oriented personality.
• Highly driven individual with an execution focus and a strong sense of urgency.
• A colleague who enjoys working in a high-energy team environment.
• Native level written and oral communication skills in Dutch are required. Having any other European languages additionally would be an added advantage.