Account Executive - Mid Market

Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact.

Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery

Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process

Own the Deal: Manage and close mid-sized opportunities with confidence, from negotiation through final agreement

Collaborate Across Teams: Partner with our Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer

3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships

A natural communicator who knows how to listen deeply, ask the right questions, and drive value

Solid understanding of SaaS platforms - bonus points if you've worked with employee experience (EX) solutions

Comfortable working in a fast-paced, evolving environment where your ideas are valued

A consultative, adaptable, and thoughtful approach - you're strategic but also hands-on when needed

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our brand new San Mateo Office.

$100,000 - $150,000 Base Salary. This role is also eligible for variable compensation and equity.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.