Principal Solution Architect
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Key skills for this role
Role Overview
Supermicro is a leading provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
The company seeks a Principal Solution Architect to design and develop comprehensive use cases for rack management, power, and cooling within software products.
Key Skills for This Role
Full Job Posting
About Supermicro
Supermicro is a leading provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
The company seeks a Principal Solution Architect to design and develop comprehensive use cases for rack management, power, and cooling within software products.
Essential Duties and Responsibilities
- Architect and develop comprehensive use cases for rack management, power, and cooling within software products.
- Lead and influence software design decisions to optimize datacenter space, power, and cooling efficiency.
- Analyze customer environments and requirements to create effective architectural designs and identify gaps.
- Manage and drive technical solutions that address customer needs and align with business objectives.
- Collaborate with cross-functional teams—including product, production, sales, and field technical teams—to ensure seamless execution and alignment.
- Serve as a customer advocate, driving product and process improvements based on feedback.
- Develop reference materials such as user documentation, troubleshooting guides, scripts, and runbooks.
- Improve internal processes to increase efficiency for customers and internal product teams.
- Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions.
- Apply strong project management, technical expertise, and communication skills to ensure collaboration across all stakeholders.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems.
- Strong programming skills and RESTful APIs.
- Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols.
- Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure.
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