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Principal Devops Engineer

Ounass
, UAE
Full Time
Lead
Hybrid
AWSKubernetesTerraformHelmJenkinsGitLab CI
Free

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About the Role

  • Join us as a Principal DevOps Engineer at Ounass to lead the technical direction of our infrastructure, platform, and operational tooling.
  • This is a hands on individual contributor role focused on driving technical excellence through architecture, innovation, and deep technical expertise.

Key Responsibilities

  • Own the technical architecture of cloud infrastructure (AWS), container orchestration (Kubernetes/EKS), and networking.
  • Design and continuously improve CI/CD pipelines (Jenkins, GitLab CI, ArgoCD) to enable fast, safe, automated delivery.
  • Define and enforce standards for observability (Grafana, NewRelic, OpenSearch), alerting, SLOs/SLIs, and incident response.
  • Lead infrastructure as code practices (Terraform/Helm) and drive consistency, reuse, and self service across teams.
  • Act as the final technical escalation point for complex production incidents; lead root cause analysis.
  • Set the security and reliability baseline — secrets management, vulnerability remediation, patching strategy, and disaster recovery design.
  • Evaluate and recommend tooling, platforms, and vendors; produce the technical case and proof of concepts.
  • Mentor engineers technically through design reviews, pairing, and architecture guidance.
  • Partner with the DevOps Manager to translate technical priorities into deliverable work.

Qualifications

  • 8+ years in DevOps / SRE / platform engineering with deep hands on expertise in AWS and Kubernetes at production scale.
  • Expert with infrastructure as code (Terraform, Helm) and configuration management.
  • Strong scripting/automation ability (Python, Bash, Go) and solid software engineering fundamentals.
  • Proven track record designing CI/CD at scale (Jenkins, GitLab CI, ArgoCD) for high traffic e commerce or comparable systems.
  • Deep knowledge of observability and incident management; experience defining SLOs and reducing MTTR.
  • Strong grasp of cloud security, networking, and cost optimisation.
  • Experience supporting large platforms (e.g. Magento/Adobe Commerce, microservices, high volume retail) is a strong advantage.

Workplace

  • The role is based in Dubai role is onsite hybrid.

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