Principal Associate, Product Management
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Key skills for this role
About the Role
Capital One is seeking a Principal Associate, Product Manager to lead product strategy for digital banking experiences. You will drive customer discovery, define KPIs, and work with cross-functional teams to deliver software products.
Key Skills for This Role
Responsibilities
- Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
- Turn customer insights into actionable strategies that will define the priorities for your team and rally stakeholders to your vision
- Own and prioritize the product roadmap to deliver on business outcomes, working closely with a cross functional team
- Define KPIs for your product and be responsible for measuring and tracking to those measures
- Have an end to end understanding of your product and how it fits into the larger ecosystem
- Work closely with tech leadership and architecture to understand tradeoffs of technical decisions
- Rally teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem
Requirements
- At least 3 years of Product Management experience with software products
- Experience successfully delivering a software product
- Strong quantitative and qualitative skills; able to make data driven decisions and provide recommendations to drive action
- Bachelor’s Degree in Business, Finance, Engineering or related field
- 5+ years of experience of Product Management experience
- Experience in financial services, technology or operations
Full Job Posting
About Capital One Canada
- For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
About the Team
- Product Managers are tech savvy pioneers, with one eye on what’s new and the other on what’s next.
- We’re all in on the cloud and leaders in the adoption of open source, RESTful APIs, microservices, and containers.
- Product Managers are dedicated problem solvers who leverage big data, agile principles, and human insights to re imagine the way people interact with money.
About the Role
- Give customers the confidence to apply without rejection with Quick Check, our credit card eligibility tool.
- Enhance the credit card application experience to encourage early adoption of digital habits.
- Manage and scale data and machine learning platforms across the organization to deliver smart, personalized experiences.
- Create easy digital solutions that help customers address fraud and easily get back to using their card.
- Develop assistance programs to help customers who are struggling with their payments.
- Provide customers with relevant details about their account, conveniently within the mobile app.
Your Responsibilities
- Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
- Turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
- Own and prioritize the product roadmap to deliver on business outcomes, working closely with a cross functional team
- Define KPIs for your product and be responsible for measuring and tracking to those measures
- Have an end to end understanding of your product and how it fits into the larger ecosystem
- Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions
- Rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem
Basic Qualifications
- At least 3 years of Product Management experience with software products
- Experience successfully delivering a software product
- Strong quantitative and qualitative skills; able to make data driven decisions and provide recommendations to drive action
Preferred Qualifications
- Bachelor’s Degree in Business, Finance, Engineering or related field
- 5+ years of experience of Product Management experience
- Experience in financial services, technology or operations
Working at Capital One
- Enjoy a hybrid work environment, with 3 days in the office.
- Build a comfortable workspace with our one time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Benefits
- Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents.
- Up to CAD 3000 in mental health coverage and up to CAD 5000 in tuition subsidies per year.
Salary
- The expected annual salary range for this position is CAD 134,400 CAD 153,300.
- This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es).
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