Principal Associate, Product Management
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Key skills for this role
About the Role
Capital One Canada is looking for a Principal Associate, Product Management to lead product strategy and delivery for digital banking products. The role involves customer discovery, roadmap prioritization, and cross-functional leadership.
Key Skills for This Role
Responsibilities
- Lead sourcing and synthesis of customer discovery efforts to understand customer needs and drive long term vision for your product
- Turn customer insights into actionable strategies that define priorities for your team and rally stakeholders to your vision
- Own and prioritize the product roadmap to deliver on business outcomes, working closely with a cross functional team
- Define KPIs for your product and be responsible for measuring and tracking to those measures
- Have an end to end understanding of your product and how it fits into the larger ecosystem
- Work closely with tech leadership and architecture to understand tradeoffs of technical decisions
- Rally teams and senior stakeholders to your product vision and proactively leverage relationships to align to your vision
Requirements
- At least 3 years of Product Management experience with software products
- Experience successfully delivering a software product
- Strong quantitative and qualitative skills; able to make data driven decisions
Full Job Posting
About Capital One Canada
- For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
About The Team
- Product Managers are tech savvy pioneers, with one eye on what’s new and the other on what’s next.
- We start with the customer in mind and develop cutting edge products that serve their needs.
- We’re all in on the cloud and leaders in the adoption of open source, RESTful APIs, microservices, and containers.
About The Role
- Give customers the confidence to apply without rejection with Quick Check, our credit card eligibility tool.
- Enhance the credit card application experience to encourage early adoption of digital habits.
- Manage and scale data and machine learning platforms across the organization to deliver smart, personalized experiences.
- Create easy digital solutions that help customers address fraud and easily get back to using their card.
- Develop assistance programs to help customers who are struggling with their payments.
- Provide customers with relevant details about their account, conveniently within the mobile app.
Your Responsibilities
- Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.
- Turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
- Own and prioritize the product roadmap to deliver on business outcomes, working closely with a cross functional team.
- Define KPIs for your product and be responsible for measuring and tracking to those measures.
- Have an end to end understanding of your product and how it fits into the larger ecosystem.
- Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions.
- Rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem.
Basic Qualifications
- At least 3 years of Product Management experience with software products.
- Experience successfully delivering a software product.
- Strong quantitative and qualitative skills; able to make data driven decisions and provide recommendations to drive action.
Preferred Qualifications
- Bachelor’s Degree in Business, Finance, Engineering or related field.
- 5+ years of experience of Product Management experience.
- Experience in financial services, technology or operations.
Compensation
- Expected annual salary range: CAD 134,400 CAD 153,300.
- Eligible for performance based incentive compensation, which may include cash bonus(es).
Workplace
- Hybrid work environment, with 3 days in the office.
- One time Work From Home allowance.
- Head office located across the street from Union Station.
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