Presales Technical Consultant
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Customer Requirements & Solution Alignment
- Work with regional sales colleagues to engage customers and partners across EMEA, spanning both public sector and commercial organisations
- Lead technical discovery conversations to understand customer requirements, operational challenges, success criteria, and procurement drivers
- Map client needs to i2 products, services, integrations, and delivery options
- Translate customer problems into clear technical approaches, solution narratives, and value-based use cases
- Support early opportunity shaping by helping customers understand what is technically possible and how i2 can support their mission or business outcomes
Demonstrations, Presentations & Opportunity Support
Develop, configure, and deliver tailored demonstrations of i2 technology to support opportunity progression
Create demonstration scenarios that reflect customer use cases, sector-specific workflows, and operational priorities
Present i2 technologies clearly and confidently to business, operational, and technical audiences
Use demonstrations to build customer confidence, clarify requirements, address objections, and seek commitment to next steps
Support workshops, discovery sessions, webinars, and digital engagements that help progress opportunities through the sales cycle
Tender, Proposal & Bid Support
Provide technical input into tenders, proposals, statements of work, and customer response documents
Develop clear product descriptions, capability summaries, architecture explanations, and technical responses aligned to customer requirements
Work with Sales, Product, Delivery, and other internal teams to ensure responses are accurate, compelling, and deliverable
Support the creation of proposal content that explains how i2 products and services deliver operational impact and measurable value
Contribute to compliance responses, requirement matrices, demonstration scripts, and supporting technical collateral
Internal Collaboration & Product Feedback
Work closely with Product and Development teams to identify recurring customer demands, capability gaps, and enhancement opportunities
Capture field feedback and translate it into clear roadmap request items, use cases, and prioritisation evidence
Maintain awareness of current and planned product capabilities to ensure customer messaging is accurate and realistic
Collaborate with Delivery teams to support smooth transition from pre-sales engagement into implementation planning
Share market and customer insight with Sales, Product, and Leadership teams to support positioning and go-to-market activity
Conferences, Exhibitions & Market Engagement
Attend conferences, exhibitions, customer events, and partner engagements across EMEA as required
Demonstrate and present i2 technologies in face-to-face and digital settings
Engage prospects and customers in discussions about their use cases, operational problems, and technology needs
Support event preparation, demonstration environments, messaging, follow-up activity, and technical qualification of leads
Be willing to travel regularly across the region to support sales campaigns, customer meetings, and strategic events
Required Qualifications
- Experience in technical sales, pre-sales, solution consulting, sales engineering, product consulting, or a related customer-facing technology role
- Strong ability to understand customer requirements and translate them into relevant product and service solutions
- Experience developing and delivering software demonstrations to business, operational, and technical audiences
- Ability to contribute technical content to tenders, proposals, bid responses, and customer-facing documentation
- Strong communication, presentation, and stakeholder engagement skills
- Ability to work effectively with Sales, Product, Development, Delivery, and partner teams
- Willingness to travel across EMEA and represent i2 at customer meetings, conferences, and exhibitions, with up to 50% of time allocated to travel expected.
Preferred Background
Experience within enterprise software, analytics, data platforms, investigation, intelligence, or mission-critical environments
Exposure to public sector, defence, law enforcement, national security, financial crime, or regulated industries
Experience working with partners, systems integrators, consultancies, or partner-led sales models
Understanding of customer workflows, operational use cases, data integration, analytics, and decision-support technologies
Background in enterprise technology, consulting, delivery, product management, or technical implementation environments
About i2 Group
Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud, and financial crimes. Learn more at: https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Supporting Your Application
- Our recruitment process will comprise of interviews and, at times an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
About Harriscomputer
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