Premium Coordinator - Sports (Freelance)
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Key skills for this role
About the Role
Coca Cola Arena in Dubai is looking for a Premium Coordinator to manage premium hospitality experiences for sports events, drive revenue growth, and build client relationships. Candidates need 5+ years of experience in sports management or a similar role.
Key Skills for This Role
Responsibilities
- Lead the development and execution of client account management, premium experiences, and sports partnership management
- Drive revenue growth and position the arena as a premium destination for sports events
- Oversee sports division operations and ensure seamless coordination of sporting events
- Generate revenue growth within Coca Cola Arena premium hospitality zones
- Coordinate and manage the execution of sports premium hospitality experiences
- Evaluate and improve premium guest experience by identifying opportunities for enhancements
- Create strategies to increase revenue from premium products such as suites, club seats, memberships, and VIP hospitality packages
- Manage relationships for Dubai Basketball suite holders, annual seat holders, VIP guests and other stakeholders
- Provide personalized and concierge level service for premium guests including ticketing, welcome services, parking and pre/post event activities
- Serve as the lead point of contact for all Dubai Basketball premium spaces
Requirements
- Degree in a relevant subject preferred (e.g., hospitality management, Sports Management, Account Management)
- Minimum five years' experience in a similar role or Sports Management
- Previous experience in the UAE, preferably in the event industry
- Excellent oral and written communication skills
- Fluent in English
- Arabic is a plus
- Must have own visa/sponsorship
Full Job Posting
About the Role
- Legends Global teams are innate problem solvers and people who thrive on developing events that create opportunity and connection.
- This role involves leading client account management, premium experiences, and sports partnership management.
- Drive revenue growth and position the arena as a premium destination for sports events.
Key Areas of Responsibility
- Coordinating and managing the execution of sports premium hospitality experiences.
- Continuously evaluating and improving premium guest experience.
- Creating strategies to increase revenue from premium products.
- Relationship Management for Dubai Basketball suite holders, annual seat holders, VIP guests and other stakeholders.
- Ensuring timely communication with partners and suite holders.
- Identifying premium improvements across all Elevate products from guest feedback.
- Providing personalized and concierge level service for premium guests.
- Proactively anticipating guest needs and ensuring prompt resolution of complaints.
- Serving as the lead point of contact for all Dubai Basketball premium spaces.
- Building and maintaining strong, long lasting client relationships.
- Cultivating and maintaining positive relationships with premium guests.
Qualifications and Experience
- Degree in a relevant subject preferred (e.g., hospitality management, Sports Management, Account Management).
- Minimum five years' experience in a similar role or Sports Management.
- Previous experience in the UAE, preferably in the event industry.
- Excellent oral and written communication skills.
- Fluent in English.
- Arabic is a plus.
Additional Information
- This role is on a freelancer agreement and requires the candidate to have their own visa/sponsorship.
- Open to UAE National applicants.
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