Pre-Sales Voice Engineer
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Key skills for this role
About the Role
Quantum Edge Distribution seeks a Pre-Sales Voice Engineer with expertise in Alcatel-Lucent voice systems to design, implement, and support enterprise voice and data networks. The role requires 4-7 years of pre-sales experience in Unified Communications and IP Telephony, and relevant certifications.
Key Skills for This Role
Responsibilities
- Analyse customer requirements and design Alcatel Lucent based UC, telephony, and network solutions
- Develop technical proposals, BoQs, solution architecture, and compliance matrices
- Act as technical point of contact during pre sales cycle
- Conduct requirement gathering workshops and deliver technical presentations
- Prepare and deliver customized product demos and proof of concept implementations
- Lead technical response to RFPs, RFIs, and tenders
- Work closely with sales teams, distributors, and vendors on solution strategy
- Provide pre sales training and enablement sessions for internal teams and channel partners
Requirements
- Bachelor's degree in Telecommunications, Electronics, Computer Science, or related engineering discipline
- Alcatel Lucent Enterprise certifications
- 4 7 years of hands on pre sales or solution design experience in Unified Communications, IP Telephony & Enterprise Networking
- Strong knowledge of Alcatel Lucent solutions and related management platforms
- Proven experience in responding to RFPs/RFIs, preparing technical proposals, solution diagrams, and client facing presentations
- Excellent written and verbal communication skills in English
- Willingness to travel for customer meetings, PoCs, and training
Full Job Posting
Job Summary
- We are seeking a skilled and experienced Pre Sales Voice Engineer to join our IT Infrastructure team, with a primary focus on Alcatel Lucent voice systems.
- The ideal candidate will be responsible for the design, implementation, and support of enterprise voice and data networks, ensuring seamless communication infrastructure across the organization.
- This role requires in depth expertise in Alcatel platforms, as well as a strong understanding of Unified Communications (UC) and enterprise networking technologies.
Key Responsibilities – Pre Sales Engineer (Unified Communications & Networking)
- Solution Design & Proposal Development: Analyse customer requirements and design Alcatel Lucent based UC, telephony, and network solutions. Develop technical proposals, BoQs, solution architecture, and compliance matrices tailored to each opportunity.
- Technical Consultation & Customer Engagement: Act as the technical point of contact during the pre sales cycle. Conduct requirement gathering workshops, deliver technical presentations, and provide expert consultations to enterprise customers and partners.
- Product Demonstration & Proof of Concept (PoC): Prepare and deliver customized product demos and proof of concept implementations across Alcatel Lucent platforms and associated applications. Support similar POCs for other major vendors in voice and networking.
- RFP/RFI Response Management: Lead the technical response to RFPs, RFIs, and tenders, ensuring compliance with customer specifications and alignment with Alcatel Lucent and multi vendor capabilities.
- Partner & Vendor Collaboration: Work closely with sales teams, distributors, and vendors to align on solution strategy, product positioning, and competitive differentiation, especially across hybrid or multi vendor environments.
- Training & Enablement: Provide pre sales training, product updates, and enablement sessions for internal sales teams and channel partners on Alcatel Lucent offerings and other supported technologies.
Required Qualifications
- Bachelor’s degree in Telecommunications, Electronics, Computer Science, or related engineering discipline.
- Alcatel Lucent Enterprise certifications. Relevant certifications from other leading vendors
- 4–7 years of hands on pre sales or solution design experience in Unified Communications, IP Telephony & Enterprise Networking domains. Strong knowledge of Alcatel Lucent solutions and related management platforms.
- Pre Sales & Communication Skills: Proven experience in responding to RFPs/RFIs, preparing technical proposals, solution diagrams, and client facing presentations.
- Strong analytical, problem solving, and consultative skills with the ability to translate customer needs into scalable solutions.
- Excellent written and verbal communication skills in English. Arabic or French proficiency is a plus in certain markets.
- Team player with strong cross functional collaboration experience.
- Willingness to travel for customer meetings, PoCs, and training when required
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