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PR & Comms Lead (Bilingual)
Cicero & Bernay
Dubai, UAE
Full Time
Lead
Onsite
1 months ago
Public RelationsStrategic CommunicationsMedia RelationsClient EngagementReputation ManagementCrisis Communication
Free
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Public RelationsStrategic CommunicationsMedia Relations
About the Role
Cicero & Bernay is hiring a PR & Comms Lead to manage strategic client relationships, develop PR strategies, and oversee media relations. The role requires 7-12 years of experience in public relations, strategic communications, and client engagement.
Key Skills for This Role
Public RelationsStrategic CommunicationsMedia RelationsClient EngagementReputation ManagementCrisis Communication
Responsibilities
- Serve as the primary client lead for key accounts, managing relationships with confidence, credibility, and discretion
- Develop deep understanding of client businesses, industries, and stakeholder environments to anticipate needs and challenges
- Provide strategic counsel on communication priorities, positioning, and reputation management
- Lead the development of PR and communication strategies aligned with client objectives and broader business goals
- Advise clients on complex issues, emerging risks, and sensitive topics, offering clear recommendations and structured solutions
- Guide media strategy and engagement, ensuring messaging is clear, consistent, and relevant
- Oversee day to day account delivery, ensuring work is timely, accurate, and aligned with agreed strategies
- Identify opportunities to expand client engagements through strategic thinking and strong partnership
- Mentor and support junior team members, helping develop confidence, judgement, and client handling skills
Requirements
- 7 12 years of experience in public relations, strategic communications, client engagement, or consultancy roles
- Proven experience managing senior client relationships and complex accounts
- Strong background in PR strategy, media relations, and reputation management
- Excellent written and verbal communication skills, with confidence engaging senior stakeholders
- Strong problem solving mindset with the ability to think strategically under pressure
- Experience working cross functionally with media, strategy, and leadership teams
- Bachelor's degree in Communications, PR, Journalism, Business, or a related field
- Client centric, proactive, and commercially aware
Full Job Posting
Role Overview
- The Lead – Client Engagement plays a senior role in shaping and managing strategic client relationships, with a strong focus on public relations, reputation, and advisory led communications.
- This role is responsible for understanding client business challenges, identifying reputational and narrative opportunities, and guiding clients through complex communication landscapes.
- The Lead – Client Engagement works closely with internal PR, media, and strategy teams to align client needs with effective communication solutions.
Key Responsibilities
- Client Leadership & Strategic Advisory: Serve as the primary client lead for key accounts, managing relationships with confidence, credibility, and discretion.
- PR Strategy & Problem Solving: Lead the development of PR and communication strategies aligned with client objectives and broader business goals.
- Media Relations & Narrative Development: Guide media strategy and engagement, ensuring messaging is clear, consistent, and relevant.
- Account Oversight & Delivery Excellence: Oversee day to day account delivery, ensuring work is timely, accurate, and aligned with agreed strategies.
- Client Insight, Reporting & Recommendations: Provide clients with regular updates, strategic perspectives, and clear reporting on activity and impact.
- Business Growth & Account Development: Identify opportunities to expand client engagements through strategic thinking and strong partnership.
- Risk, Issue & Stakeholder Management: Identify potential reputational or engagement risks and advise on mitigation strategies.
- Internal Leadership & Collaboration: Mentor and support junior team members, helping develop confidence, judgement, and client handling skills.
- Thought Leadership & Advisory Positioning: Stay informed on media, industry, and communications trends relevant to client sectors.
Required Experience & Profile
- 7–12 years of experience in public relations, strategic communications, client engagement, or consultancy roles.
- Proven experience managing senior client relationships and complex accounts.
- Strong background in PR strategy, media relations, and reputation management.
- Excellent written and verbal communication skills, with confidence engaging senior stakeholders.
- Strong problem solving mindset with the ability to think strategically under pressure.
- Experience working cross functionally with media, strategy, and leadership teams.
- Bachelor’s degree in Communications, PR, Journalism, Business, or a related field.
- Client centric, proactive, and commercially aware.
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