POD Captain
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Key skills for this role
About the Role
Bell Integration is seeking a POD Captain to lead cross-functional software delivery teams in Dubai. The role requires 8+ years in software delivery or engineering leadership, with experience managing agile teams and client-facing responsibilities.
Key Skills for This Role
Responsibilities
- Translate client discovery into iterative delivery roadmap; define 2 week sprint goals aligned to business milestones
- Drive daily 15 min POD standups; unblock dependencies same day
- Own sprint planning, backlog grooming, and velocity tracking; target 40 point sprints with 85%+ commitment accuracy
- Conduct bi weekly release planning; coordinate deployment windows with client, FDE, QA and platform teams
- Single point of contact for client technical questions and scope discussions
- Conduct weekly status reviews with client decision makers; communicate progress in business terms
- Facilitate discovery workshops with end users; translate requirements into acceptance criteria
- Manage change requests; evaluate impact on schedule/budget; make go/no go decisions with client sign off
- Pair with each team member weekly; assess skill gaps, provide growth feedback
- Foster no blame, blameless postmortem culture after incidents; drive continuous learning
Requirements
- 8+ years in software delivery, product management, or engineering leadership
- 3+ years managing cross functional teams (backend, frontend, data, QA) in agile environments
- Experience scaling delivery from 0 to 1 (discovery, MVP) through 1 to N (scale, optimization)
- Client facing leadership: B2B software sales, managed services, or enterprise consulting
- Technical depth: Comfortable reviewing API contracts, data schemas, deployment logs and cloud platform patterns
Full Job Posting
Role
- Delivery velocity: Ship production solutions on schedule with zero defects
- POD health: Eliminate silos, resolve blockers within 4 hours, ensure daily flow
- Client satisfaction: Single throat to client; manage scope, expectations, handoff timing
- Team capability: Grow engineers, remove friction, build shared expertise across stack
- Budget/Resource: Own POD cost centre, hiring decisions, tool/infra investments
Delivery & Velocity
- Translate client discovery into iterative delivery roadmap; define 2 week sprint goals aligned to business milestones
- Drive daily 15 min POD standups; unblock dependencies same day
- Own sprint planning, backlog grooming, and velocity tracking; target 40 point sprints with 85%+ commitment accuracy
- Conduct bi weekly release planning; coordinate deployment windows with client, FDE, QA and platform teams
- Track and communicate burn down; escalate scope creep or schedule risks to Practice Lead within 24 hours
Client & Stakeholder Engagement
- Single point of contact for client technical questions and scope discussions
- Conduct weekly status reviews with client decision makers; communicate progress in business terms (features shipped, risks mitigated)
- Facilitate discovery workshops with end users; translate requirements into acceptance criteria
- Manage change requests; evaluate impact on schedule/budget; make go/no go decisions with client sign off
Team Enablement & Culture
- Pair with each team member weekly; assess skill gaps, provide growth feedback
- Foster no blame, blameless postmortem culture after incidents; drive continuous learning
- Enforce daily code reviews, pair programming on risky changes, and knowledge sharing sessions (weekly tech talks)
- Celebrate wins; recognize contributions publicly in client reviews and internal forums
Architecture & Technical Governance
- Own POD architectural decisions in collaboration with Solution Architect and FDE; ensure implementation choices remain grounded in client workflows and scalable platform patterns
- Enforce coding standards, security policies, and compliance requirements (data residency, audit trails in UAE context)
- Approve technical debt trades; maintain living ADR (Architecture Decision Record) document
- Ensure testing coverage, performance SLAs, and incident response protocols
Required Experience
- 8+ years in software delivery, product management, or engineering leadership
- 3+ years managing cross functional teams (backend, frontend, data, QA) in agile environments
- Experience scaling delivery from 0 to 1 (discovery, MVP) through 1 to N (scale, optimization)
- Client facing leadership: B2B software sales, managed services, or enterprise consulting
- Technical depth: Comfortable reviewing API contracts, data schemas, deployment logs and cloud platform patterns; able to challenge backend/frontend changes and understand Oracle and Azure integration considerations
Nice to Haves
- AI/ML project delivery experience (LLM tuning, agent orchestration, prompt engineering)
- UAE market knowledge (local compliance, hiring, vendor ecosystems)
- Oracle and Azure cloud experience, including data integration, identity/security patterns, cost optimisation and DevOps delivery practices
- NVIDIA GPU infrastructure experience (scaling, distributed training)
Tools & Competencies
- Agile ceremonies: Jira, sprint planning, velocity tracking
- Client communication: Lucidchart, Figma, Slack, structured status reporting
- Metrics: OKR tracking, burn down, defect rates, code coverage, uptime SLAs
- Technical: Git workflows, REST/gRPC APIs, SQL basics, Oracle data/platform awareness, Azure services, Docker/Kubernetes high level knowledge
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