Platform Engineer - ServiceNow (Global Role)

We are looking for an experienced ServiceNow Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale ServiceNow solutions. This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations.

Engineer and support ServiceNow platform capabilities across development, testing, and production environments.

Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications.

Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors.

Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation.

Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture.

Optimize platform performance, scalability, reliability, and technical health.

Support DevOps, CI/CD pipelines, release management, upgrades, testing, and governance.

Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions.

5+ years of hands-on ServiceNow platform experience.

8+ years of overall experience in platform engineering, enterprise applications, integration, or automation.

Strong expertise in:

Workflow Data Fabric (WDF)

Integration Hub & Workflow Studio

Flow Designer

REST/SOAP APIs

MID Server

JavaScript & Glide APIs

Import Sets & Transform Maps

Security & Authentication Frameworks

Experience implementing AI, conversational AI, or intelligent automation solutions on ServiceNow.

Proven experience delivering complex ServiceNow implementations in enterprise environments.

ServiceNow Certified System Administrator (CSA) – Mandatory

Certified Application Developer (CAD) – Mandatory

ServiceNow Certified Technical Architect (CTA) – Preferred

Additional CIS certifications highly desirable

ServiceNow AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics.

Cloud integrations, API Gateways, ESB/iPaaS platforms, RPA, or event-driven architectures.

Experience with IoT, OT, robotics, connected assets, or physical AI environments is an added advantage.

Opportunity to work on global ServiceNow transformation programs.

Direct collaboration with CTO-level leadership and international stakeholders.

Exposure to AI-led innovation, intelligent automation, and next-generation enterprise platforms.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.