Base Career helps you apply smarter for this job.
Key skills for this role
The way we work has changed forever.
AI is transforming every industry. Expectations are higher than ever. Skills have the shortest shelf life they've ever had. Yet most businesses are still relying on disconnected systems, outdated technology and workplace learning that people simply don't want to use.
We think that's broken.
So we built something better.
Thrive is the AI platform that's reinventing how modern businesses connect people, knowledge, skills and communication in one place. It's where work starts, learning happens and people get the answers they need to do their best work.
Today, more than 3 million people across 60+ countries use Thrive every day. Over 500 ambitious organisations, including Google, Vodafone, Volvo, British Airways and Krispy Kreme, trust us to power their people.
But this is only the beginning.
We're building the future of work, and we're looking for curious people who want to build it with us.
People who challenge convention. Who move fast. Who care deeply about creating products customers genuinely love. People who aren't afraid to ask, "Why has it always been done this way?" and then go and build something better.
If you want to solve meaningful problems, shape technology used by millions of people around the world and do the best work of your career alongside ambitious, supportive teammates, you'll thrive here.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Holland, USA
Sarasota, USA
Lakeland, USA
Atlanta, USA
, USA
Mansfield, GBR
, GBR
Chicago, USA
We're seeking a passionate Platform Admin Specialist to join our team. You'll work closely with Thrive customers providing hands-on administration support and expert guidance to ensure they maximise engagement utilising the platform’s configurations and features. Core Responsibilities
Manage content requests from intake to publication, configuring platform features to agreed specifications.
Deliver builds within defined service levels, proactively flagging potential delays or risks.
Validate intake against creative briefs to identify and resolve gaps before building.
Enforce quality standards by applying style guides and performing thorough QA through sign-off.
Coordinate cross-functional teams and agencies, assertively securing necessary resources to maintain momentum.
Monitor post-launch performance, resolving issues quickly and sharing actionable insights.
Provide expert guidance on platform configuration and usability to optimise the customer experience.
Cultivate account relationships to ensure builds align with customer goals and organisational objectives.
Serve as a product expert, staying ahead of platform updates and features to provide strategic recommendations and best practices.
Essential Skills
Hands-on LMS/LXP administration experience, with desired experience having used and managed the Thrive Platform directly in a previous role. You know your way around the platform and can pick it up with minimal ramp-up.
Proven ability to manage service levels and multiple projects in a ticket-driven environment.
Highly organized with strong attention to detail, proactively identifying asset and quality issues.
Strong ability to build relationships with stakeholders.
Experience collaborating with third-party creative agencies and content suppliers.
Strong technical aptitude; curious, tech-savvy, and skilled at communicating complex details to diverse audiences.
Confident communicator, capable of leading discussions with L&D and marketing stakeholders.
Customer-focused mindset dedicated to delivering exceptional user experiences.
Passionate about innovative learning experiences and elevating L&D’s business impact.
We believe that finding a new job should be an enjoyable process. We’re passionate about bringing our whole selves to work, so what you see is what you get. All we ask from you, is that you show us your authentic self. We’re looking for people who bring something new to the team, who add to our culture and make it even greater. Our interview stages will be:
Initial Screening Call: If we think you're a great addition to the team, you'll be invited to an introductory call with a member of our People Team. This is a chance to tell you about Thrive and give you an opportunity to ask questions.
First-Stage Interview : Following the initial call, you will have a first-stage interview with a member of the team you'd be joining. This is a chance for us to get to know you better and for you to ask any questions about the role. We'll also discuss why Thrive interests you and what you feel you can add to our team.
Assessment Task: We may ask you to complete a practical assignment or case study between interview stages.
Final Stage Interview : You will meet with the Hiring Manager and/or a senior team member for a final interview. This stage is typically used for a more in-depth discussion and may involve a review of your assessment.
At Thrive, we’re on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality and beliefs are what make us unique. Our people are expected to always treat each other with respect, care and compassion. This starts from the moment you apply for a role at Thrive Learning, so we want you know we’re an equal opportunity employer. We will always strive to be as inclusive as possible in all aspects of employment and have a zero-tolerance policy for discrimination of any kind.
If you require any assistance, accommodations, or support during the application or interview stages, please don't hesitate to contact Ella Holland at ella.holland@thrivelearning.com. We're happy to help!
#LI-Remote #LI-Hybrid
Thrive is an AI-powered enterprise learning platform helping organizations develop skills, knowledge, and workplace performance.
Visit company websiteJobs and hiring trendsFull-time
Mid
Remote
Apply faster on company sites with our extension.