Phlebotomy Supervisor

Job Summary

Essential Duties & Responsibilities

• Perform phlebotomy professionally and compassionately.
• Maintain a safe, clean environment and adhere to infection control standards.
• Ensure accurate completion of requisitions and proper specimen collection.
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
• Keep draw stations clean and stocked daily.
• Schedule phlebotomists and ensure adequate staffing at all sites.
• Fill in for phlebotomists when needed.
• Perform sample and inventory transportation when needed.
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
• Train staff on compliance updates and procedural changes.
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager’s direction.
• Assist with annual reviews, recruiting, and interviewing candidates.
• Support the Operations Manager and Sales team in setting up new draw sites.
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
• Audit requisitions and ensure insurance compliance.
• Ensure phlebotomists in physician offices only perform UWL-related duties.