PHI - Technical Delivery Manager- Tech Ops

· Strong command of Agile, Scrum, Kanban, and hybrid delivery models with the ability to adapt delivery practices to project context.

· Experience managing end-to-end software delivery lifecycle in regulated or compliance-sensitive domains, preferably insurance, BFSI, health-tech, or enterprise platforms.

· Ability to communicate effectively with senior stakeholders, technology teams, vendors, and business functions with clear ownership of outcomes.

· Hands-on experience in delivery governance, risk management, dependency management, escalation handling, release governance, and executive reporting.

· Proficiency with tools such as Jira, Confluence, Azure DevOps, MS Project, Excel, PowerPoint, Power BI, and collaboration platforms.

· Minimum 6 years of experience in technology delivery, software delivery management, project/program coordination, or IT delivery leadership.

· Strong understanding of SDLC, agile execution, release management, environment coordination, QA governance, and production deployment processes.

· Excellent stakeholder management, written communication, presentation, facilitation, and escalation management skills.

· Comfortable working with data-driven delivery reporting, dashboards, governance packs, spreadsheets, and executive presentations.

· Proactive, structured, detail-oriented, and able to convert ambiguity into actionable delivery plans with measurable outcomes.

· Ability to operate effectively in a fast-paced, evolving, zero-to-one environment with strong ownership, collaboration, and delivery discipline.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.