PHI - Lead- Tech Infra

PHI is building a cloud-native, modular, scalable, and secure health insurance platform hosted on Google Cloud Platform (GCP) . The Tech Infra Lead will be responsible for designing, provisioning, and managing the infrastructure backbone of this platform, ensuring it is resilient, secure, and optimised for performance and cost.

This role is critical to PHI’s ambition to be a “Tech-first” organisation, delivering best-in-class infrastructure capabilities from Day 1.

Lead the design and implementation of PHI’s infrastructure architecture across GCP, ensuring modularity, scalability, and security.

Own the provisioning of infrastructure using Terraform and Infra-as-Code principles.

Manage container orchestration using GKE , and ensure secure deployment pipelines via GitHub Actions .

Implement and maintain HashiCorp Vault for secrets management, CyberArk for privileged access, and Azure AD for identity and access control.

Ensure infrastructure is compliant with Prudential Group’s security standards, including DLP , encryption , and endpoint protection .

Drive performance tuning, capacity planning, and cost optimisation across all infrastructure layers.

Collaborate with application, data, and security teams to ensure seamless integration and operational readiness.

Lead incident response and root cause analysis for infrastructure-related issues.

Maintain high availability and disaster recovery readiness across environments.

Implement automated monitoring, alerting, and remediation using tools like Prometheus , Grafana , and Splunk .

Ensure infrastructure supports real-time integrations, omnichannel engagement, and modular product configurations.

Strategic thinker with strong execution capabilities.

Excellent problem-solving and decision-making skills.

Strong communication and stakeholder management abilities.

High attention to detail and a proactive mindset.

Ability to lead cross-functional teams and manage vendor relationships.

Experience in setting up infrastructure for greenfield platforms in regulated industries.

Exposure to health insurance or financial services infrastructure.

Experience with VDI compliance , data classification , and encryption standards .

Familiarity with incident response , threat management , and security audits .

Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time/fixed-term work, or any other status protected by applicable law.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.