Pharmacy Assistant

About the Role

Responsibilities

• Greet patients in a friendly, professional manner and ensure all prescription details and patient information are accurately confirmed before processing.
• Enter and update patient records with a high level of accuracy while maintaining confidentiality.
• Process insurance claims, resolve billing issues, and support patients in understanding coverage as needed.
• Assist in the precise dispensing and packaging of prescription medications in accordance with regulatory guidelines.
• Maintain pharmacy inventory by monitoring stock levels, organizing supplies.
• Facilitate smooth and efficient prescription pickup, confirm patient identity, provide clear communication on medication handling, and ensure an exceptional customer service experience.

Qualifications and Skills

• Minimum of one year of experience as a Pharmacy Assistant, preferably in a community or multidisciplinary healthcare setting.
• Proven ability to provide exceptional patient and customer service with a compassionate, empathetic, and patient‑centered approach.
• Strong communication and organizational skills, with the ability to manage multiple tasks in a fast‑paced environment.
• Experience with the Fillware is an asset, along with comfort learning new software and digital tools.

Why Join HealthOne?

Compensation

• $18-$20 hourly.
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.).

Schedule

• Monday-Friday 10:00am-6:00pm

Location

• 110 Harbour St., Toronto, Ontario
• At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act , we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact hr@healthone.ca . We will make every effort to meet your accommodation needs and support you throughout the process.
• At HealthOne, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment, such as generating interview questions and scheduling interviews. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people. We’re committed to using technology responsibly, ensuring a fair and transparent process, and complying with all applicable laws, including the Employment Standards Act (ESA).
• This posting is for an existing role within our organization.