Performance Management Specialist - Nationals
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Key skills for this role
About the Role
Hamad Bin Khalifa University seeks a Performance Management Specialist to implement and facilitate employee performance management and development activities. The role involves managing the annual performance cycle, supporting probationary appraisals, and analyzing performance data.
Key Skills for This Role
Responsibilities
- Support the implementation and execution of the annual performance management cycle, including goal setting, mid year reviews, year end appraisals, and calibration sessions
- Coordinate and track the timely completion of probationary appraisals for new hires
- Ensure employees understand and comply with performance management processes, systems, and procedures
- Monitor, validate, and track the timely completion of performance appraisals and objective setting activities across the organization
- Review performance appraisal reports to ensure accuracy, consistency, and fairness of ratings and comments
- Work closely with the Provost Office to collect complete Annual Faculty Performance Evaluation Reports
- Collect, analyze, and interpret performance data to identify trends, insights, and improvement opportunities
- Prepare reports for management decision making related to Performance Management activities
- Conduct employee satisfaction surveys related to performance management processes and develop follow up action plans
- Review and improve performance management policies, procedures, guidelines, and tools
- Collaborate with IT and HRIS teams to automate and update performance management systems
- Maintain and regularly update performance management policies, guidelines, forms, and templates
Requirements
- Bachelor’s degree in human resources, Business Administration or a relevant field
- 2 5 years of relevant full time work experience, preferably in higher education
- Strong understanding of performance management frameworks, including goal setting methodologies, KPIs, and competency based assessment
- Hands on experience with performance management systems and HR databases
- Good knowledge of HR policies and procedures, particularly related to performance evaluation cycles and employee development
- Excellent analytical and problem solving skills
- Strong communication and interpersonal skills
- HR Certified Training (CIPD) or similar is preferred
- Excellent writing skills with the ability to draft and edit a variety of written reports and communications
- Proficiency in MS Office applications, and ERP systems
Full Job Posting
Job Purpose
- To implement and facilitate employee performance management and development activities
Key Result Areas
- Support the implementation and execution of the annual performance management cycle, including goal setting, mid year reviews, year end appraisals, and calibration sessions to ensure consistency and fairness
- Coordinate and track the timely completion of probationary appraisals for new hires, ensuring managers assess employee performance, development needs, and suitability for confirmation
- Ensure employees understand and comply with performance management processes, systems, and procedures through effective communication, guidance, and awareness sessions
- Monitor, validate, and track the timely completion of performance appraisals and objective setting activities across the organization, ensuring adherence to defined timelines and standards
- Review performance appraisal reports to ensure the accuracy, consistency, and fairness of ratings and comments, including verifying data quality and alignment with the competency framework
- Work closely with the Provost Office to collect complete Annual Faculty Performance Evaluation Reports at the end of the Academic Year
- Collect, analyze, and interpret performance data to identify trends, insights, and improvement opportunities, and recommend actions accordingly
- Prepare reports for management decision making related to Performance Management activities, outcomes, and trends
- Conduct employee satisfaction surveys related to performance management processes and develop follow up action plans based on feedback to drive continuous improvement
- Review and improve performance management policies, procedures, guidelines, and tools to enhance efficiency, and compliance, and alignment with organizational objectives and PM governance standards
- Collaborate with IT and HRIS teams to automate and update performance management systems, including probationary and PIP modules, and ensure data accuracy and system integrity
- Maintain and regularly update performance management policies, guidelines, forms, and templates to ensure clarity, alignment, and reflect process enhancements
Minimum Knowledge, Skills & Experience
- Bachelor’s degree in human resources, Business Administration or a relevant field
- 2 5 years of relevant full time work experience, preferably in higher education
- Strong understanding of performance management frameworks, including goal setting methodologies, KPIs, and competency based assessment
- Hands on experience with performance management systems and HR databases
- Good knowledge of HR policies and procedures, particularly related to performance evaluation cycles and employee development
- Excellent analytical and problem solving skills, with the ability to interpret statistical data, analyze performance reports, identify patterns and trends, and highlight opportunities for improvement
- Strong communication and interpersonal skills, including the ability to guide and support managers throughout the performance cycle
- HR Certified Training (CIPD) or similar is preferred
- Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely (Both Written and verbally); Arabic proficiency is an advantage
- Proficiency in MS Office applications, and ERP systems
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