People Operations Associate / Executive

Act as the internal point of contact for our third-party payroll provider, ensuring accurate and timely payroll processing each cycle

Guide the team on timely payroll and Full & Final (F&F) settlement processes, including disbursements and vendor compliance requirements

Manage exit processing, final settlements, and statutory closures (PF, gratuity, tax, and other compliance filings as applicable)

Review and evaluate the performance of the third-party payroll vendor against process and compliance benchmarks

Own end-to-end travel coordination for employees, with strong working knowledge of US visa processes (given frequent engineer travel to the USA)

Coordinate travel logistics for developers/engineers for onboarding, client visits, and business trips

Coordinate interview travel logistics for candidates, ensuring a smooth and professional candidate experience

Manage onboarding of new hires — system access, documentation, and orientation into company processes

Maintain accurate employee data across HRMS, payroll, and compliance systems, ensuring consistency and integrity at every touchpoint

Maintain operational documentation and process consistency across all People-related systems and platforms

Manage day-to-day office operations (lunch ordering, pantry stocking, and other workplace essentials)

Plan and execute employee engagement activities that build culture and morale

Serve as a point of contact for employee queries related to People operations

Oversee process alignment, adherence, and exception management in coordination with Business HR, Finance, and Compliance teams

Identify and flag process gaps, escalating and resolving exceptions in a timely manner

Identify opportunities to reimagine existing People Operations processes through an AI-first lens — reducing manual work, friction, and turnaround time

Evaluate, pilot, and operationalize emerging AI tools, agents, and automation platforms with measurable operational impact

Build and maintain scalable workflows/automations across payroll coordination, onboarding, travel, and data management

Drive systems integration initiatives to reduce handoffs and improve process continuity across HRMS, payroll, and compliance tools

Stay current with advancements in AI and automation, translating relevant innovations into practical, adoptable solutions for the People function

2–5 years of experience in HR/People Operations, HR Shared Services, or a similar generalist operations role

Working knowledge of payroll cycles, statutory compliance (PF, ESI, gratuity, taxation basics), and F&F settlement processes

Prior experience handling international travel coordination, especially US visa processes (B1/B2, H1B familiarity is a plus)

Comfortable managing vendor relationships and holding third parties accountable to SLAs

Strong organisational skills with the ability to juggle operational tasks (office logistics) alongside strategic process work

Proficiency with HRMS platforms, spreadsheets, and general comfort with digital tools

Genuine curiosity about AI tools and automation platforms (e.g., Zapier/Make, AI agents, workflow builders) and how they apply to HR operations — prior hands-on experimentation is a strong plus

Excellent communication skills and a service-oriented mindset toward employees and candidates

High attention to detail, especially around data integrity and documents

Experience working directly with a third-party payroll vendor in a coordination/oversight capacity

Exposure to HR tech stack integrations (HRMS, payroll, compliance tools)

Prior experience building or contributing to process automation within an HR/Ops function