People and Culture Operations Manager

About the role

Responsibilities

• Work with departments to meet hotel recruitment needs and manage vacancies within budget and operational requirements.
• Manage colleague procedures for starters, transfers, promotions, variations, and leavers.
• Oversee daily People and Culture operations, workflow, planning, and departmental activities.
• Implement and annually update the compensation program.
• Maintain headcounts in line with agreed departmental budgets.
• Administer disciplinary and grievance procedures with the Director of People and Culture.
• Provide HR support to department heads and colleagues in support of hotel business objectives.
• Maintain colleague relations and follow corporate and hotel People and Culture policies and procedures.
• Comply with Qatar legislation relating to People and Culture.

Requirements

• Degree or Higher National Diploma equivalent in hospitality, hotel or business management, or human resources.
• At least 2 years of experience in a five-star hotel environment.
• At least 2 years as a People and Culture Manager, or 3 years as an Assistant People and Culture Manager or equivalent.
• International experience with GCC and/or Doha is preferred.
• Fluent verbal and written English communication.
• Ability to learn and apply local laws effectively within a reasonable timeframe.
• Ability to work with multicultural teams.

Benefits and support

• Learning and development programs are available across different career stages.
• The MOstay program offers complimentary nights and attractive room rates.
• Health benefits and colleague wellness programs are offered.
• Retirement plans vary based on length of service and role.
• The package includes transportation and housing, relocation support, and vacation tickets.
• The employer offers a competitive salary and benefits package.