Pega CDH - Business Analyst
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Pega CDH Business Analyst (BA) – Job Description Key Responsibilities Collaborate with business stakeholders to gather, analyze, and document requirements for customer engagement and decisioning initiatives.
Key Skills for This Role
Full Job Posting
Overview
Pega CDH Business Analyst (BA) – Job Description
Key Responsibilities
Collaborate with business stakeholders to gather, analyze, and document requirements for customer engagement and decisioning initiatives.
Translate business needs into functional specifications for Pega CDH solutions.
Work with technical teams to design decision strategies, Next-Best-Action frameworks, and engagement policies.
Support configuration and validation of customer decisioning logic within Pega CDH.
Participate in user story creation, backlog grooming, and sprint planning in Agile environments.
Conduct UAT support, testing validation, and requirement traceability.
Analyze customer data and engagement strategies to improve personalization and campaign effectiveness.
Ensure solutions align with business objectives and regulatory requirements.
Required Skills
Strong experience as a Business Analyst in Pega environments, preferably with Pega CDH.
Good understanding of Pega Customer Decision Hub concepts such as:
Adaptive Models
Experience in requirement gathering, BRD/FRD documentation, and process analysis.
Familiarity with Agile/Scrum methodologies.
Strong communication and stakeholder management skills.
Preferred Qualifications
Experience with customer analytics, marketing automation, or decisioning platforms.
Knowledge of data models, APIs, and integration concepts.
Pega Business Architect (BA) or CDH certification is a plus.
Experience in banking, financial services, telecom, or retail industries.
Experience
5–10 years of overall Business Analysis experience
2+ years of Pega CDH experience
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Virtusa
Business Analyst - LOS
Dubai, UAE
Virtusa is seeking a Business Analyst with expertise in Loan Origination Systems (LOS) to engage with retail lending teams and define future-state origination journeys. The role requires 8-10 years of banking experience
GTB - Technology Delivery Manager
Dubai, UAE
Virtusa seeks a GTB Technology Delivery Manager to own end-to-end technology delivery for GTB applications including Payments, Cash Management, Trade Finance, and Supply Chain Finance as part of a Core Banking transforma
Infrastructure Engineer
Doha, QAT
Virtusa seeks an Infrastructure Engineer specializing in Nutanix AHV-based platforms. The role involves migrating server workloads using lift and shift and parallel build strategies, managing Nutanix HCI, and supporting
Dotnet Technical Lead
Doha, QAT
Virtusa is seeking a Dotnet Technical Lead with 8-12 years of experience to lead a team of .NET and React developers. The role involves designing scalable enterprise applications, developing REST APIs and microservices,
Treasury Testing
Dubai, UAE
Virtusa is looking for a Manual Test Engineer with automation knowledge and 5+ years of banking/payments testing experience. The role requires strong knowledge of SWIFT MT/MX messages, ISO 20022, and experience with paym
Treasury Testing
Dubai, UAE
Virtusa is looking for a Manual Test Engineer with automation knowledge for a Treasury Testing role in Dubai. The role requires 5+ years of banking/payments testing experience, strong knowledge of SWIFT MT/MX messages an
Java Developer
Doha, QAT
Virtusa is looking for a Java Developer with expertise in Agile, Web Services, Java, Spring Boot, and Microservices. The role involves backend development using Java 8/11, Spring Boot, REST APIs, and cloud platforms. Nic
Java Developer
Doha, QAT
Virtusa is looking for a Java Developer with strong backend development skills in Java, Spring Boot, and Microservices. The role requires experience with REST APIs, cloud platforms, and AI integration. Candidates should
Business Analyst - LOS
Dubai, UAE
GTB - Technology Delivery Manager
Dubai, UAE
Infrastructure Engineer
Doha, QAT
Dotnet Technical Lead
Doha, QAT
Treasury Testing
Dubai, UAE
Treasury Testing
Dubai, UAE
Java Developer
Doha, QAT
Java Developer
Doha, QAT