Payroll Operations Specialist

Role Summary

Core Duties/Responsibilities

• The successful candidate will be responsible for the following:
• Support the Payroll Operations Manager with the day-to-day management of pension payroll and taxation operations.
• Act as a delegate for the Payroll Operations Manager during periods of absence or peak workload.
• Allocate work, manage priorities and support delivery against agreed SLAs and KPIs.
• Assist with recruitment, onboarding, training and performance support of team members.
• Oversee the accurate processing of periodic pension payrolls, lump sum payments and supplementary payrolls.
• Review, validate and authorise payroll outputs prior to release.
• Act as the first point of escalation for complex payroll queries and payment issues.
• Oversee PAYE, RTI and tax remittance activities for HMRC, Revenue Online Service (ROS) and Crown Dependency jurisdictions.
• Ensure payroll reconciliations, tax submissions and payments are completed accurately and on time.
• Manage relationships with HMRC and other tax authorities, supporting payroll administrators and analysts with technical queries.
• Build strong client relationships and engage Relationship Directors or Relationship Managers where appropriate.
• Ensure compliance with standard operating procedures, governance frameworks, audit requirements and regulatory obligations.
• Identify operational risks, control weaknesses and opportunities for continuous improvement.
• Support internal and external audits, remediation activities and regulatory reviews.
• The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.

Skills, Capabilities and Attributes

• The ideal candidate will have the below skills, capabilities and attributes

Essential

Preferred

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
• Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
• Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
• Learning & Development – Investment in LinkedIn Learning for all colleagues.

Equal Opportunity Statement