Payment Collection Executive ( Female )
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Key skills for this role
About the Role
Mersat Holdings seeks a Payment Collection Executive for its finance team in Abu Dhabi. The role involves proactive management of overdue accounts, contacting customers for payment follow-up, and negotiating payment plans.
Key Skills for This Role
Responsibilities
- Proactively manage and monitor overdue accounts to ensure timely payment
- Contact customers by phone, email, or written correspondence to follow up on outstanding invoices
- Actively initiate and chase customers for payment collections by making maximum number of calls daily
- Negotiate payment plans and settlements with customers while ensuring adherence to company policies
- Maintain accurate records of all communications and payment transactions
- Prepare and send reminders or final notices such as SOA, invoices for overdue accounts
Requirements
- Proven experience in collections or accounts receivable role (at least 1 year)
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office (Excel, Word)
- Strong attention to detail and organizational skills
- English mandatory (verbal & written)
- Must reside in Abu Dhabi City
- Bachelor's degree in finance, accounting, commerce or related field is a plus
Full Job Posting
Company Overview
- Mersat Holdings LLC is a dynamic and rapidly growing company, specializing in environmental studies & sustainability, ISO auditing services, information technology, tourism and healthcare.
Job Responsibilities
- Proactively manage and monitor overdue accounts to ensure timely payment.
- Contact customers by phone, email, or written correspondence to follow up on outstanding invoices.
- Must Actively initiate and chase customers for payment collections by making maximum number of calls on a daily basis and recording the communication and other details in the Company data base.
- Negotiate payment plans and settlements with customers while ensuring adherence to company policies.
- Maintain accurate records of all communications and payment transactions.
- Coordinate with other departments to resolve any issues that may be preventing payment.
- Prepare and send reminders or final notices such as SOA, invoices for overdue accounts.
- Handle disputes or concerns regarding payments and work toward resolutions.
- Provide reports on overdue accounts to management regularly.
- Ensure compliance with all applicable laws and regulations regarding collections.
- Follow up consistently with clients to ensure payments are collected before the due date.
- Adhere to the deadlines and credit periods given to clients, ensuring timely payment collection.
Requirements
- Proven experience in collections or accounts receivable’s role (at least 01 year).
- Must have prior experience in following up with clients and collecting payments in a timely manner.
- Excellent communication skills, both verbal and written, to effectively handle customer inquiries, drafting emails and negotiations.
- Ability to handle sensitive information with discretion.
- Proficiency in Microsoft Office (Excel, Word, etc.).
- Having knowledge in Tally Prime (an accounting application) can be an added advantage.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Knowledge of relevant laws and regulations in debt collection is an advantage.
- A bachelor’s degree in finance, accounting, commerce or related field is a plus.
- Language: English Mandatory (Verbal & written Both).
- Candidate Must strictly reside in Abu Dhabi City.
Benefits
- Competitive Work Environment
- Work permit provided by the company as per the Laws of UAE
- Monthly Incentives for Achieving the set target for payment collections
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