Payer Enrollment Supervisor

Lyra is seeking a detail-oriented and strategic Payer Enrollment Supervisor who thrives in a fast-paced, compliance-driven environment and takes ownership of payer enrollment operations, provider participation, and enrollment program integrity.

This role will lead and oversee payer enrollment activities with a strong focus on accuracy, timeliness, payer requirements, and maintaining continuous provider participation across contracted networks.

The Payer Enrollment Supervisor will be responsible for overseeing the full payer enrollment lifecycle, including initial enrollments, revalidations, re-credentialing-related enrollment activities, demographic updates, roster submissions, and payer maintenance.

This individual will drive scalable processes, ensure enrollment readiness, and proactively identify and resolve issues that could impact provider participation or revenue cycle operations.

Balancing operational execution with program development, this role will supervise and support payer enrollment staff, serve as a subject matter expert on commercial payer enrollment requirements, and act as a key liaison between Enrollment, Credentialing, Contracting, Revenue Cycle, Billing, Provider Operations, and payer representatives to ensure providers are enrolled, active, and revenue-ready.

• Oversee the end-to-end payer enrollment and maintenance lifecycle for individual and group providers, including initial enrollments, revalidations, re-credentialing-related enrollment activities, demographic updates, roster submissions, and other payer requirements, ensuring accuracy, timeliness, and compliance.
• Supervise, coach, and support payer enrollment staff through workload oversight, training, performance management, and quality review to ensure consistent and high-quality execution.
• Serve as a subject matter expert on commercial payer enrollment requirements and participation standards, providing guidance on complex enrollment matters and serving as an escalation point for payer, provider, and enrollment issues.
• Oversee ongoing CAQH profile maintenance, including provider demographics, practice information, credentials, attestations, re-attestations, and supporting documentation; establish controls to monitor expirations and outstanding updates.
• Monitor enrollment applications, payer statuses, rosters, and effective dates to proactively identify delays, discrepancies, and risks to provider participation or billing readiness, ensuring providers remain active with contracted payers.