PATIENT FINANCIAL SERVICES ADVISOR
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Key skills for this role
About the Role
Johns Hopkins Aramco Healthcare seeks a Patient Financial Services Advisor to assist patients with financial responsibilities, insurance coverage, and cash transactions. The role involves verifying insurance eligibility, explaining charges, processing payments, and coordinating payment plans.
Key Skills for This Role
Responsibilities
- Verify insurance coverage and eligibility for accurate billing
- Assist patients with financial responsibilities, payment expectations, and copayments
- Handle frontline cash transactions including invoicing, cash collection, and refunds
- Coordinate payment plans and offer financial assistance information
Requirements
- Experience in patient financial services or insurance verification
- Knowledge of insurance coverage and billing processes
- Ability to handle cash transactions and reconcile receipts
Full Job Posting
Job Description Summary
- The Patient Financial Services Advisor provides supervised assistance to patients regarding financial responsibilities and insurance coverage.
Operational Roles & Responsibilities
- Verify insurance coverage and eligibility to ensure accurate billing and clear communication of financial responsibilities.
- Assist patients with financial responsibilities, charges, payment expectations, and copayments.
- Coordinate payment plans or offer information on financial assistance options.
- Handle frontline cash transactions including invoicing, cash collection, and refunds.
- Ensure accurate processing of payments, manage cash drawers, maintain transaction records, reconcile cash receipts, and report daily.
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