Patient Engagement and Health Solutions Manager
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Key skills for this role
About the Role
GlaxoSmithKline is seeking a Manager to lead patient engagement and healthcare system solutions across the Gulf region. The role involves designing patient support programs, affordability solutions, and improving patient access in a non-promotional manner.
Key Skills for This Role
Responsibilities
- Define and implement patient engagement strategies aligned with global frameworks
- Lead cross functional patient journey mapping to identify unmet needs and access barriers
- Design and implement patient centered solutions to improve care pathways
- Lead design, implementation, and optimization of patient support programs across the Gulf
- Develop and manage compliant affordability solutions
- Build relationships with stakeholders including healthcare professionals and patient organizations
- Ensure all activities comply with local regulations and GSK policies
Requirements
- Experience in patient engagement and healthcare system solutions
- Knowledge of healthcare ecosystems and stakeholder priorities
- Ability to design and implement patient support programs
- Understanding of local regulations and industry codes
- Strong communication and relationship building skills
Full Job Posting
About the Role
- The Manager, Patient Engagement and Healthcare System Solutions plays a strategic role in embedding the patient perspective into healthcare systems and access solutions across the Gulf region.
- The role leads patient engagement initiatives, patient support programs and affordability solutions, identifying gaps in the patient journey and translating them into scalable, compliant healthcare system solutions.
Key Responsibilities
- Define and implement patient engagement strategies aligned with global and regional frameworks.
- Build a deep understanding of patient needs, healthcare ecosystems and stakeholder priorities.
- Lead cross functional patient journey mapping to identify unmet needs, access barriers and points of patient loss.
- Translate patient insights into actionable inputs for access strategies, service design and healthcare solutions.
- Identify and develop innovative healthcare system solutions to address critical access barriers.
- Design and implement patient centered solutions that improve care pathways, treatment initiation and continuity of care.
- Lead the design and implementation of structured patient pathways.
- Explore and support the integration of digital and technology enabled solutions.
- Lead the design, implementation and optimization of patient support programs across the Gulf.
- Develop and manage compliant affordability solutions.
- Build strong, trust based relationships with key stakeholders.
- Collaborate cross functionally with market access, medical, commercial, compliance, finance and other teams.
Qualifications
- Experience in patient engagement and healthcare system solutions.
- Knowledge of healthcare ecosystems and stakeholder priorities.
- Ability to design and implement patient support programs.
- Understanding of local regulations and industry codes.
- Strong communication and relationship building skills.
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