Patient Admin Executive - UAEN
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Key skills for this role
About the Role
Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answe.
Key Skills for This Role
Responsibilities
- Greet patients and direct them to appropriate departments
- Handle telephone inquiries and provide information to patients
- Manage appointments including no shows, rescheduling, and confirmations
- Register new patients and update records
- Provide information about medical insurance coverage and collect payments/co payments
- Facilitate daily cash collection, credit card slips, and cheque deposits
- Generate and process patient invoices for services rendered
- Maintain working knowledge of hospital information system and clinic schedules
- Ensure operations are carried out according to hospital policies and procedures
Requirements
- Experience in patient registration and administrative support in a healthcare setting
- Knowledge of billing and insurance processes
- Proficiency in hospital information systems
- Strong communication and interpersonal skills
Full Job Posting
Overview
- Responsible for greeting patients, confirming and registration of new patients, billing, insurance, answering calls and checking emails.
Responsibilities
- Greet patients, direct them to appropriate departments and provide routine information.
- Handle telephone inquiries from patients and provide information to the respective doctor/nurse for call backs.
- Appointment management including no shows, rescheduling of patients and confirmations.
- Register new patients and ensure records are up to date.
- Provide information about medical insurance coverage and collect payment/co payment.
- Provide claim forms for reimbursement.
- Facilitate daily cash collection, credit card slips, and cheques deposits.
- Maintain working knowledge of Hospital Information System, clinic times, doctor’s duty roster.
- Perform duties of handling patients, telephone calls, cash, and back office work.
- Check emails daily and respond to queries.
- Ensure operations are carried out uniformly according to hospital policies.
- Generate and process patient invoices for services rendered.
Requirements
- Experience in patient administration and billing.
- Knowledge of insurance processes.
- Strong communication and interpersonal skills.
- Ability to handle cash and financial transactions.
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