Patient Admin Executive - UAEN (Al Nahda Dubai)
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Key skills for this role
About the Role
NMC Healthcare seeks a Patient Admin Executive for Al Nahda Dubai to greet patients, manage appointments, handle insurance inquiries, and process billing. The role requires strong communication skills and experience in a healthcare setting.
Key Skills for This Role
Responsibilities
- Greet patients and direct them to appropriate departments
- Manage appointments including no shows, rescheduling, and confirmations
- Register new patients and update records
- Provide information about medical insurance coverage and collect payments
- Facilitate daily cash collection and deposits
Requirements
- Experience in patient administration or similar role in a healthcare setting
- Knowledge of medical insurance processes
- Strong communication and interpersonal skills
- Ability to handle cash and billing transactions
Full Job Posting
Specific Responsibilities for this Role
- Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
- Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
- Appointment management including no shows, rescheduling of patients and confirmations.
- Register new patients and ensure the records of current patients are up to date.
- Provide information about medical insurance coverage to patients and collect the payment/ co payment based on the insurance eligibility.
- Provide claim forms in case the patient wants to claim reimbursement.
- Facilitate daily cash collection, credit card slips, and cheques deposits at the designated
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