Patient Admin Executive - UAEN
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
NMC Healthcare LLC seeks a Patient Admin Executive to greet patients, manage appointments, handle billing and insurance, and maintain patient records. The role requires strong organizational skills and experience in a medical facility environment.
Key Skills for This Role
Responsibilities
- Greet patients and direct them to appropriate departments
- Handle telephone inquiries from patients
- Manage appointments including no shows, rescheduling, and confirmations
- Register new patients and update current patient records
- Provide information about medical insurance coverage and collect payments
- Generate and process patient invoices for services rendered
- Maintain working knowledge of hospital information system and clinic schedules
- Ensure operations are carried out according to hospital policies and procedures
Requirements
- Experience in a medical facility environment
- Knowledge of medical billing and insurance processes
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in hospital information systems
Full Job Posting
Job Overview
- Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.
Responsibilities
- Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
- Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
- Appointment management including no shows, rescheduling of patients and confirmations.
- Register new patients and ensure the records of current patients are up to date.
- Provide information about medical insurance coverage to patients and collect the payment/ co payment based on the insurance eligibility.
- Provide claim forms in case the patient wants to claim reimbursement.
- Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
- Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.
- Perform duties of handling patients, telephone calls, cash, and back office work as specified in the duty roster.
- Check emails daily, ensuring you respond to queries in a timely manner.
- Ensure operations are carried out uniformly according to the hospital policies and procedures.
- Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at NMC healthcare LLC
Clinic Support Assistant
Abu Dhabi, UAE
To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision. Request the necessary investigation for t...
Registered Nurse - ER
Dubai, UAE
The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their...
Specialist - Radiology
Abu Dhabi, UAE
The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accur...
Call Center Supervisor
Dubai, UAE
You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promp...
Physiotherapist
Al Ain, UAE
Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy professi...
Specialist Child Psychiatry
Abu Dhabi, UAE
The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accur...
Specialist Psychiatry
Abu Dhabi, UAE
The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accur...
Caregiver
Abu Dhabi, UAE
The patient aide will work to support the nursing staff to provide for the everyday needs of the resident’s and their families Responsibilities Responsibilities may vary dependi...
Clinic Support Assistant
Abu Dhabi, UAE
Registered Nurse - ER
Dubai, UAE
Specialist - Radiology
Abu Dhabi, UAE
Call Center Supervisor
Dubai, UAE
Physiotherapist
Al Ain, UAE
Specialist Child Psychiatry
Abu Dhabi, UAE
Specialist Psychiatry
Abu Dhabi, UAE
Caregiver
Abu Dhabi, UAE