PATIENT ACCESS COORDINATOR
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Key skills for this role
Key Skills for This Role
Full Job Posting
WHAT YOU WILL DO
- Complete patient registration accurately in the client’s EMR or registration system
- Verify insurance eligibility and benefits before scheduled services
- Explain coverage, benefits, and patient responsibility clearly and professionally
- Collect and post patient payments where applicable
- Review patient and insurance information for accuracy and completeness
- Resolve registration and eligibility discrepancies before they create billing or claims issues
- Communicate with patients, provider teams, and insurance representatives as needed
- Meet productivity and quality expectations while maintaining a high level of data accuracy
WHAT WE ARE LOOKING FOR
1+ year of experience in patient access, patient registration, medical front office, or a related healthcare role
Experience verifying insurance eligibility and benefits
Experience working with an EMR, patient registration, or practice management system
Strong attention to detail and ability to maintain accuracy while handling multiple tasks
Excellent communication skills and a patient-focused approach
Ability to explain insurance and financial information clearly and without unnecessary jargon
Ability to work independently and effectively in a fully remote environment
HIPAA-compliant private workspace
NICE TO HAVE
Experience with Epic, Athena, eClinicalWorks, or another major EMR/practice management system
Bilingual Spanish skills
Experience with financial counseling or patient financial services
Medical scheduling experience
Experience working with provider groups or hospitals
COMPENSATION AND BENEFITS
- Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, and relevant healthcare revenue cycle expertise.
- Benefits and additional employment details will be discussed during the hiring process.
HIRING PROCESS
Application review → introductory conversation → hiring manager interview → offer.
EQUAL OPPORTUNITY
Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.
Location
- Remote
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