linkedin
Parts Advisor – European Automotive Parts
Continental General Trading Group - CGTG
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
Automotive Parts KnowledgeSalesCustomer ServiceNegotiationBusiness DevelopmentEPC Systems
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Automotive Parts KnowledgeSalesCustomer Service
About the Role
Continental General Trading Group is seeking a Parts Advisor to identify, source, and sell automotive spare parts for BMW, Mercedes-Benz, and other European vehicle brands. The role requires strong technical knowledge, customer service skills, and business development abilities.
Key Skills for This Role
Automotive Parts KnowledgeSalesCustomer ServiceNegotiationBusiness DevelopmentEPC Systems
Responsibilities
- Identify and supply genuine, OEM, and aftermarket spare parts for BMW, Mercedes Benz, and other European vehicle brands
- Prepare accurate quotations and process customer inquiries promptly and professionally
- Develop and maintain strong relationships with workshops, fleet operators, traders, retailers, and direct customers
- Actively seek and develop new business opportunities to increase sales and expand the customer base
- Achieve individual sales targets and contribute to the overall growth of the parts division
- Utilize electronic parts catalogues (EPC), VIN decoding systems, and manufacturer databases to accurately identify parts
- Follow up on quotations, pending orders, and customer requirements to maximize conversion rates
- Provide technical guidance and product recommendations to customers
- Coordinate with procurement and warehouse teams to ensure timely availability and delivery of parts
- Maintain accurate records of customer interactions, quotations, sales activities, and order status
- Monitor market trends, competitor activities, and customer demands to identify growth opportunities
- Handle customer concerns and resolve issues efficiently while maintaining high levels of customer satisfaction
Requirements
- Diploma or Bachelor's Degree in Automotive, Business Administration, or related field preferred
- Minimum 3–5 years of experience in automotive spare parts sales
- Strong hands on experience with BMW, Mercedes Benz, and other European automotive brands
- Experience in the UAE automotive parts market highly preferred
- Excellent knowledge of European vehicle spare parts, part number identification, and cataloguing systems
- Strong understanding of genuine, OEM, and aftermarket parts
- Proven ability to develop business and generate sales opportunities
- Excellent customer relationship management and communication skills
- Strong negotiation, sales, and closing skills
- Valid UAE Driving License mandatory
Full Job Posting
Job Summary
- The Parts Advisor is responsible for identifying, sourcing, and selling automotive spare parts for BMW, Mercedes Benz, and other European vehicle brands.
- The role requires strong technical knowledge of European automotive parts, excellent customer service skills, and the ability to proactively develop new business opportunities.
- The ideal candidate is energetic, self motivated, commercially driven, and capable of building long term customer relationships while consistently achieving sales targets.
Key Responsibilities
- Identify and supply genuine, OEM, and aftermarket spare parts for BMW, Mercedes Benz, and other European vehicle brands.
- Prepare accurate quotations and process customer inquiries promptly and professionally.
- Develop and maintain strong relationships with workshops, fleet operators, traders, retailers, and direct customers.
- Actively seek and develop new business opportunities to increase sales and expand the customer base.
- Achieve individual sales targets and contribute to the overall growth of the parts division.
- Utilize electronic parts catalogues (EPC), VIN decoding systems, and manufacturer databases to accurately identify parts.
- Follow up on quotations, pending orders, and customer requirements to maximize conversion rates.
- Provide technical guidance and product recommendations to customers.
- Coordinate with procurement and warehouse teams to ensure timely availability and delivery of parts.
- Maintain accurate records of customer interactions, quotations, sales activities, and order status.
- Monitor market trends, competitor activities, and customer demands to identify growth opportunities.
- Handle customer concerns and resolve issues efficiently while maintaining high levels of customer satisfaction.
Candidate Requirements
- Diploma or Bachelor's Degree in Automotive, Business Administration, or a related field is preferred.
- Minimum 3–5 years of experience in automotive spare parts sales.
- Strong hands on experience with BMW, Mercedes Benz, and other European automotive brands.
- Experience in the UAE automotive parts market is highly preferred.
- Excellent knowledge of European vehicle spare parts, part number identification, and cataloguing systems.
- Strong understanding of genuine, OEM, and aftermarket parts.
- Proven ability to develop business and generate sales opportunities.
- Excellent customer relationship management and communication skills.
- Strong negotiation, sales, and closing skills.
- Self driven, energetic, proactive, and target oriented.
- Strong problem solving and analytical abilities.
- Ability to work independently with minimal supervision.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Continental General Trading Group - CGTG
Purchase & Logistics Executive
Dubai, UAE
MidFull Time
European Autospares Trading seeks a Purchase & Logistics Executive for its Dubai operations. The role manages purchasing of auto parts, coordinates inbound/outbound logistics, and maintains inventory records. Candidates
2 weeks agoView →
Parts Team Leader– European Automotive Parts
Dubai, UAE
ManagerFull Time
Continental General Trading Group seeks a Parts Team Leader to manage the parts sales team, drive sales growth, and oversee inventory for European automotive parts in Dubai. Requires 5+ years in automotive parts sales an
1 months agoView →