Partners Account Managers
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Key skills for this role
About the Role
Kira Financial Brokerage is seeking experienced Partners Account Managers to acquire and manage Introducing Broker & Affiliate relationships. The role focuses on partner acquisition, relationship management, and revenue growth while adhering to regulatory guidelines.
Key Skills for This Role
Responsibilities
- Acquire new partners (IBs, affiliates, trading educators, etc.)
- Provide account management via telephone, email and WhatsApp
- Explain trading products (Forex, Metals, Indices, CFDs) without providing investment advice
- Guide clients through account opening/deposit/withdrawal procedures and MT5 platform
- Maintain and update leads in Partner Portal & CRM
- Retain and optimize partner relationships
- Work with the team to ensure KPIs are met
- Follow compliance, suitability, and regulatory scripts
Requirements
- Multilingual (Arabic, Hindi, Urdu, Bengali, Spanish, etc.)
- Fluent in verbal and written English to a business standard
- 2–4 years of experience in Forex / CFD sales, customer support or partners role
- Hands on experience with FX CRM and MT5
- Strong understanding of leverage, margin, spreads, swaps, trading products, IB rebates and master IB set ups
- Excellent communication and relationship management skills
- Proficient in Microsoft Office, specifically Excel
- Willing to work in a regulated environment
Full Job Posting
Job Overview
- We are looking for experienced Partners Account Managers to acquire and manage Introducing Broker & Affiliate relationships.
Key Responsibilities
- Acquisition of new partners (IB’s, affiliates, trading educators, and more)
- Provide excellent Account management via telephone, email and WhatsApp
- Explain trading products (Forex, Metals, Indices, CFDs) without providing investment advice
- Guide clients through account opening/deposit/withdrawal procedures, and MT5 platform
- Maintain and update leads in Partner Portal & CRM
- Retention & Optimization of Partner relationships
- Working with the team to ensure KPI’s are met
- Supporting and assisting all departments as required
- Follow compliance, suitability, and regulatory scripts
Requirements
- Multilingual (Arabic, Hindi, Urdu, Bengali, Spanish, etc.)
- Fluent in verbal and written English to a business standard
- 2–4 years of experience in Forex / CFD sales, customer support or partners role
- Hands on experience with FX CRM and MT5
- Strong understanding of leverage, margin, spreads, swaps, trading products, IB rebates and master IB set ups
- Excellent communication and relationship management skills
- Confident telephone manner
- Proficient in Microsoft Office, specifically Excel
- Strong negotiation skills
- Great listening skills
- Excellent customer service skills
Salary & Benefits
- Competitive Salary and Commission Structure
Work Location
- Dubai or remote
- In person
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