Downtown Flagstaff is one of the city's most vibrant destinations, and Parking Aides play a key role in keeping it running smoothly. As both a parking enforcement professional and a friendly ambassador for the City of Flagstaff, you'll patrol the historic downtown business district on foot, bike, and by vehicle, enforcing parking regulations while helping visitors find their way, discover local shops and restaurants, and enjoy a positive experience. You'll maintain the equipment that keeps our parking system running, from kiosks to handheld devices, and serve as a visible, approachable presence in the heart of the city. This role calls for someone who thrives on variety, stays calm and professional in challenging moments, and takes pride in representing Flagstaff at its best.
Position Duties
POSITION RESPONSIBILITIES Provides excellent customer service to both internal and external customers. Act as an ambassador of ParkFlag and the City of Flagstaff ensuring a positive customer experience. Safely patrols the City of Flagstaff downtown business district to enforce the city’s parking regulations using a variety of transportation methods, including walking, bicycle, and City vehicle. Observes parking violations and issues warnings and citations in accordance with City code and the comprehensive Parking Management Program. Answers inquiries from the public concerning the city's parking regulations, and directs citizens to the proper authorities for disposition of complaints or inquiries, if necessary. Reports any suspicious activities and safety concerns to commissioned officers. May provide traffic control assistance to regular officers as assigned or needed in connection with special events or emergency situations. Utilizes ParkFlag's enforcement software system to issue parking warnings and citations in accordance with the Comprehensive Parking Management Program. Operate a handheld device on a regular basis in varying weather conditions. Utilizes license plate reader for enforcement activities while operating automobile. Appears and testifies in administrative hearings on parking tickets, utilizing prepared evidentiary reports such as drawings, ticket history, and written documentation. Notifies repeat parking offenders of impending vehicle immobilization by placing Municipal Court issued notices on vehicles in accordance with City ordinance. Applies wheel clamps and immobilization devices of varying types and works with City contracted towing companies during the immobilization and towing process in compliance with City code. Use handheld tools, including wrenches, impact drills, and Sawzall to perform general maintenance tasks within the parking district. Performs general maintenance on pay-to-park equipment, including handheld devices, parking kiosks, and signage. Assist Parking Aide Lead and Parking Aide II with conducting inventory of equipment and supplies. Performs related duties as required. To review the full job description for this position, please click the following: Parking Aide Job Description
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Provides excellent customer service to both internal and external customers. Act as an ambassador of ParkFlag and the City of Flagstaff ensuring a positive customer experience.
Safely patrols the City of Flagstaff downtown business district to enforce the city’s parking regulations using a variety of transportation methods, including walking, bicycle, and City vehicle.
Observes parking violations and issues warnings and citations in accordance with City code and the comprehensive Parking Management Program.
Answers inquiries from the public concerning the city's parking regulations, and directs citizens to the proper authorities for disposition of complaints or inquiries, if necessary.
Reports any suspicious activities and safety concerns to commissioned officers.
May provide traffic control assistance to regular officers as assigned or needed in connection with special events or emergency situations.
Utilizes ParkFlag's enforcement software system to issue parking warnings and citations in accordance with the Comprehensive Parking Management Program.
Operate a handheld device on a regular basis in varying weather conditions.
Utilizes license plate reader for enforcement activities while operating automobile.
Appears and testifies in administrative hearings on parking tickets, utilizing prepared evidentiary reports such as drawings, ticket history, and written documentation.
Notifies repeat parking offenders of impending vehicle immobilization by placing Municipal Court issued notices on vehicles in accordance with City ordinance.
Applies wheel clamps and immobilization devices of varying types and works with City contracted towing companies during the immobilization and towing process in compliance with City code.
Use handheld tools, including wrenches, impact drills, and Sawzall to perform general maintenance tasks within the parking district.
Performs general maintenance on pay-to-park equipment, including handheld devices, parking kiosks, and signage.
Assist Parking Aide Lead and Parking Aide II with conducting inventory of equipment and supplies.
Performs related duties as required.
Minimum Qualifications
MINIMUM REQUIREMENTS High school diploma or G.E.D. Valid driver’s license. DESIRED EXPERIENCE AND TRAINING One (1) year of clerical or office experience, including typing and data entry. Ability to learn and apply general maintenance procedures for digital meter equipment. OTHER REQUIREMENTS Must possess, or obtain upon employment, a valid Arizona class D driver’s license. Regular attendance is an essential function of this job to ensure continuity. Must recognize and accept the expectation of ethical and law-abiding behavior in both professional and personal life, as an example to the public you serve. Ability to walk parking control routes on a sustained basis, sometimes under adverse weather conditions. Willingness and ability to submit to, and pass, an extensive police background check, including a lie detector and pre- and post- employment drug screening. Must successfully complete and pass a required physical ability test as a condition of performing essential duties. Ability to become certified by ACJIS for computerized inquiries on vehicle registrations.
MINIMUM REQUIREMENTS
High school diploma or G.E.D.
Valid driver’s license.
DESIRED EXPERIENCE AND TRAINING
One (1) year of clerical or office experience, including typing and data entry.
Ability to learn and apply general maintenance procedures for digital meter equipment.
Must possess, or obtain upon employment, a valid Arizona class D driver’s license.
Regular attendance is an essential function of this job to ensure continuity.
Must recognize and accept the expectation of ethical and law-abiding behavior in both professional and personal life, as an example to the public you serve.
Ability to walk parking control routes on a sustained basis, sometimes under adverse weather conditions.
Willingness and ability to submit to, and pass, an extensive police background check, including a lie detector and pre- and post- employment drug screening.
Must successfully complete and pass a required physical ability test as a condition of performing essential duties.
Ability to become certified by ACJIS for computerized inquiries on vehicle registrations.
Other Qualifications
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community. The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
Benefits
ABOUT FLAGSTAFF Nestled at 7,000 feet elevation in the largest contiguous Ponderosa pine forest in the world, Flagstaff offers a lifestyle that blends small-town charm with big-outdoor adventure. Known for its four-season climate, Flagstaff is a haven for lovers of the outdoors—with easy access to hiking, snow sports, mountain biking, and camping right outside your door. The city boasts a vibrant downtown filled with local shops, craft breweries, and a dynamic arts and music scene. Flagstaff is also home to Northern Arizona University, bringing a youthful energy, cultural events, and educational opportunities to the community. With stunning views of the San Francisco Peaks, dark skies perfect for stargazing, and proximity to wonders like the Grand Canyon, Sedona, and countless national forests, Flagstaff offers a high quality of life in an inspiring natural setting. Plus, its strong sense of community, clean air, and slower pace make it an ideal place to put down roots. Whether you're seeking outdoor adventure, a welcoming community, or just a breath of fresh mountain air, Flagstaff is the perfect place to live, work, and thrive.
ABOUT FLAGSTAFF
Nestled at 7,000 feet elevation in the largest contiguous Ponderosa pine forest in the world, Flagstaff offers a lifestyle that blends small-town charm with big-outdoor adventure. Known for its four-season climate, Flagstaff is a haven for lovers of the outdoors—with easy access to hiking, snow sports, mountain biking, and camping right outside your door.
The city boasts a vibrant downtown filled with local shops, craft breweries, and a dynamic arts and music scene. Flagstaff is also home to Northern Arizona University, bringing a youthful energy, cultural events, and educational opportunities to the community.
With stunning views of the San Francisco Peaks, dark skies perfect for stargazing, and proximity to wonders like the Grand Canyon, Sedona, and countless national forests, Flagstaff offers a high quality of life in an inspiring natural setting. Plus, its strong sense of community, clean air, and slower pace make it an ideal place to put down roots.
Whether you're seeking outdoor adventure, a welcoming community, or just a breath of fresh mountain air, Flagstaff is the perfect place to live, work, and thrive.
Supplemental Questions
High school diploma or GED
Associate’s degree or 60 college credits
Bachelor’s degree
I do not have any educational degrees
Yes
No
No experience
Less than 1 year
1–2 years
3–4 years
5 or more years
Required Question
About City of Flagstaff
State & Local Government1011 employeesFounded 1882
Municipal government providing public safety, infrastructure, utilities, housing, libraries, and community services to Flagstaff residents.
