Outlet Retail Associate

Sell merchandise and assist Store Manager.

Greet and assist customers in the store in a pleasant, efficient manner.

Accept donations and politely refuse items that cannot be taken.

Operate the cash register and calculator as necessary and follow correct money handling and “Found Money” procedures.

Fill out donor forms, gift certificates, store credit forms, donation receipts, and other forms as necessary.

Be alert to shoplifting, ticket switching, etc. Follow all merchandise handling policies according to the Employee Purchase and Goods Security Policy, as well as maintaining store security.

Be familiar with rehabilitative plan of clients assigned to the store. Work with them, as assigned, to improve their work skills and behaviors.

Fill out daily store reports and handling daily bank deposits.

See that new merchandise is put out on the sales floor daily, and that old merchandise is pulled daily according to the rotation schedule.

Maintain a neat, clean store appearance. Keeping the merchandise counters, shelves, racks and displays full and in order.

Meet or exceed daily sale goals by sorting donated goods, maintaining quality control and pricing per agency guidelines.

Maintain a neat, clean production/staging area including keeping workstations free of non- production related items. Maintain work areas according to agency standards.

Able to pleasantly and effectively work with customers and co-workers.

Able to effectively manage a full changeover of outlet goods halfway through the day.

To accept other related duties and responsibilities as from time to time may be assigned.

Required Skills and Abilities

Excellent verbal communication skills

Excellent active listening skills

Excellent customer service skills

Ability to recommend merchandise to customers.

Ability to learn and operate the store cash register.

Skill in working with numbers.

Education and Experience

High school diploma or GED equivalent strongly preferred.

Previous retail/cashier experience desirable